Courtesy Clerk/Grocery Bagger

Job Title

Courtesy Clerk/Grocery Bagger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Bagging groceries at checkout for customers
• Striving for at least five items in the bag while ensuring that contents or items are not damaged
• Following best practices for bagging items in various types of bags (reusable/plastic/paper)
• Assisting in removing customer's merchandise from bottom of bascart for checkout
• Offering to help customers with loading bags into their car
• Performing basic shelf conditioning
• Informing customers of grocery specials
• Returning merchandise to store shelves
• Gathering bascarts and returning them to designated areas
• Cleaning spills, collecting and picking up trash inside store and parking lot
• Cleaning all areas inside and outside of store
• Handling and assembling seasonal merchandise
• Understanding the store's layout, locating products, and conducting price checks for cashiers
• Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
• Adhering to all food safety regulations and guidelines
• Practicing preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhering to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Job Info

• Job Identification 216027
• Job Category Store Operations
• Locations 4409 Chapman Hwy, Knoxville, TN, 37920, US
• Job Schedule Part time
• Line of Business Grocery Retail
• Banner Name Kroger
• Hourly or Salaried Hourly