Admissions Assistant Director, LPN

Admissions Assistant Director, LPN - Lakeland, FL Excelon Associates is conducting a search on behalf of its client, a multi-campus post-secondary institution, for an Admissions Assistant Director - LPN. The Admissions Assistant Director - LPN (AAD) is responsible for meeting individual enrollment goals and supporting campus enrollment performance. The role works in close partnership with the Associate Director of Admissions and the Director of Admissions to drive new student and re-entry enrollment by improving execution, quality, compliance, and consistency across admissions operations. The AAD leads by example through strong personal enrollment production and serves as a coaching resource for the admissions team. This includes conducting call and interview quality observations, reviewing performance metrics, providing systems support, and delivering ongoing coaching and training to close performance gaps and strengthen execution. The AAD identifies opportunities for improvement at the individual and team level and works with campus leadership to carry out improvement plans through coaching and skill development. Qualifications and Education Associate's degree from an accredited institution (required) Minimum of 2 years of experience in post-secondary admissions operations, enrollment management, CRM/SIS platforms, and performance reporting Demonstrated success as a high-performing individual contributor meeting or exceeding enrollment goals At least 1 year of experience supporting admissions performance through coaching, quality oversight, systems support, or reporting Ability to interpret BI tool data and dashboards and translate findings into clear, actionable recommendations Ability to manage multiple priorities in a fast-paced, results-driven environment Solid understanding of admissions systems, workflows, performance metrics, and compliance requirements Availability to work extended hours and weekends Essential Duties and Responsibilities Achieve assigned individual and programmatic new student and re-entry enrollment goals aligned to campus and regional benchmarks Maintain performance across key admissions KPIs, including call volume, appointment volume, show rate, interview-to-enrollment conversion, and compliance Conduct admissions interviews, follow-up, and enrollment activities in accordance with admissions standards Conduct documented call and interview quality observations in accordance with established quality standards Deliver ongoing, targeted coaching based on observation findings and performance data Identify individual and team-level performance gaps and support execution of improvement plans through coaching and skill reinforcement Participate in performance conversations as a coaching and support resource when requested by campus leadership Provide systems guidance and troubleshooting support to admissions team members to ensure effective and compliant use of admissions tools Partner with the Associate Director and Director of Admissions to translate data insights into actionable coaching strategies Identify and elevate operational, systems, or compliance risks affecting enrollment performance Lead or co-facilitate admissions training sessions, skill refreshers, and onboarding support Support the rollout of new initiatives, scripts, systems updates, and process changes Serve as a subject-matter resource for admissions practices and expectations Provide managerial coverage for department leadership as needed Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law. #J-18808-Ljbffr Excelon Associates