Program Manager

Program Manager

The Program Manager will oversee the development and execution of a large-scale program and shall be responsible for the development of sites, process improvement and automation of the routine processes for the small cell business.

Duties & Responsibilities:

• Act as primary point of contact for assigned program.
• Responsible for tracking and reporting of all Small Cells Opportunities from Qualification phase to Completion phase.
• Assign milestones, develop reporting processes, and ensure that team members have what they need to complete their projects.
• Have a detailed understanding of the scope, schedule, costs, and requirements needed to execute program and related projects.
• Define the program controls consisting of the processes, procedures, reporting, etc., to manage the program.
• Plan the overall program using industry standard action planning, cost tracking, and scheduling techniques.
• Partner with Client and operation teams to achieve program objectives.
• Establish and facilitate internal project meetings, as needed, to successfully execute program tasks and activities.
• Define, schedule and facilitate internal and external customer meetings as needed to successfully execute program tasks and activities.
• Coordinate the projects and their interdependencies between the various projects and programs in the program.
• Communicate project status monthly to management and support team focusing on schedule, cost, resources, and risks.
• Partner and collaborate with the other ICN management to implement positive standardized business practices across the organization in order to grow the organization and improve its overall success.
• Ensure management is kept abreast of any issues related to project performance and overall departmental operations.

General Duties:

• Maintain positive cohesive relationships with all areas of ICN management.
• Ensure the functional operation and integrity of the program(s).
• Promote a harmonious atmosphere of excellence as related to all aspects of the organization.

Qualifications:

• Bachelor's degree with eight (8) plus years of related experience.
• Excellent decision-making, judgement and interpersonal skills to plan and manage requirements necessary to execute programs, projects, and related activities.
• RF and RAN Design Background for Small Cells & DAS.
• Very good knowledge about RF Engineering Concepts.
• Prefer someone with TMO USA internal process knowledge.
• Proven ability to coordinate program objectives with internal and external stakeholders.
• Proven ability to manage & lead a team.
• Must be detail oriented with excellent organizational skills.
• Strong experience with Telecommunication and AT&T Small Cell and Distributed Antenna Systems (DAS) deployments.
• Must be self-driven with the ability to understand and act on priorities.
• Knowledge of generally accepted project and program management methodologies described in the Project Management Body of Knowledge (PMBOK).
• Knowledge of bid & proposal processes and standards as related to RF coverage projects is essential.
• Excellent verbal, written communication and presentation skills required.
• This is a customer facing position. Building and maintaining strong customer relationships are essential.
• Knowledge of products, processes, pricing models, bid and proposal procedures required.

How You'll Help Us Connect The World:

• Maintain positive cohesive relationships with all areas of ICN management and ensure the functional operation and integrity of the program(s).
• Promote a collaborative atmosphere of excellence as related to all aspects of the organization.

Required Qualifications for Consideration:

• Bachelor's degree with eight or more years of experience managing projects and programs.
• Proven track record coordinating program objectives with internal and external partners.
• Consistent track record of leading and managing a team.
• Experience as a program manager of large hyper-scale complex programs.
• Knowledge of bid & proposal processes and standards for RF coverage projects and products, processes, pricing models, bid and proposal procedures.

You Will Excite Us If You Have:

• Excellent decisionmaking, judgment, and interpersonal skills to plan and lead requirements vital to execute programs, projects, and related activities.
• Proven experience building and maintaining strong customer relationships is essential.