Senior Manager, People Operations

About Baseten Baseten powers mission‑critical inference for the world’s most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting‑edge models into production. We recently raised $300M Series E, backed by investors such as BOND, IVP, Spark Capital, Greylock and Conviction. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE

We’re looking for a Senior Manager, People Operations to own and scale the operational backbone of our People function. This is a high-impact, high-ownership role for someone who has done this before and is excited to do it at an even more ambitious level. You will be responsible for building and scaling a best‑in‑class foundation across systems, compliance, and employee lifecycle operations. This is NOT a maintenance role – you will modernize, streamline and future‑prove our People infrastructure, bringing deep expertise in compliance and risk management, strong experience in HR systems and integrations, and a forward‑thinking approach to building operational rigor that supports rapid growth. You’ll partner closely across Finance, Legal, IT, RevOps, Talent, HRBP, Workplace Experience and Total Rewards to ensure operational excellence at every stage of the employee lifecycle. Baseten is building the infrastructure layer for AI‑native companies and is scaling quickly – in team size, customer growth and ambition. If you’re energized by scale, complexity and the opportunity to build the operational engine of a generational company, this role offers meaningful scope and ownership. Responsibilities Lead and develop the People Operations team, setting a high bar for operational excellence, accountability, and service Drive operational efficiencies across People systems and workflows, leveraging automation and AI to support rapid growth and scaling Own HRIS strategy and systems architecture, including integrations, data governance, reporting infrastructure and access controls to ensure reliable and scalable People data Establish and maintain strong internal controls across People systems and processes, including employee data privacy, security and audit readiness in partnership with IT and Legal Evaluate the timing and approach for migrating off a PEO and, when appropriate, lead a successful transition to a scalable in‑house model Own employment compliance across jurisdictions, including state registrations, regulatory requirements and policy governance frameworks Define and implement leave policies and ensure compliant administration Oversee anonymous reporting systems and investigation infrastructure Maintain and evolve our employee handbook and internal wiki, ensuring policies are clear, current and well‑governed Lead visa and immigration operations and support global expansion, including international compliance and EOR oversight Partner with Finance on payroll operations, including compensation governance, pay change controls and accuracy of promotions, equity and variable compensation processing Own benefits selection, vendor strategy and ongoing optimisation Operationally support employee lifecycle changes including onboarding, role changes, promotions, compensation adjustments, organisational updates and terminations Requirements 10+ years of People Operations experience, including leading the function at a 500+ person technology company during rapid growth Deep, practical expertise in U.S. employment compliance, multi‑state operations, leave administration, immigration and risk management Experience evaluating and executing a migration off a PEO Experience supporting international hiring and expansion, including EOR oversight Strong ownership of HRIS strategy, systems architecture, integrations, and data governance Track record of leading and developing high‑performing People Operations teams Ability to build scalable, automated processes, with a forward‑thinking approach to leveraging technology and AI in high‑growth environments Builder mentality with a bias toward execution, willing to go deep in the details while maintaining high standards and operating with speed Willing to work in‑person 3+ days per week in‑office Nice to have: Experience owning benefits strategy and evaluating vendors, including healthcare funding models and 401(k) plan design Benefits Competitive compensation, including meaningful equity 100% coverage of medical, dental and vision insurance for employee and dependents Generous PTO policy including company‑wide winter break (our offices are closed from Christmas Eve to New Year’s Day) Paid parental leave Company‑facilitated 401(k) Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities Apply now Embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward‑thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Compensation Range: $180K – $230K #J-18808-Ljbffr SupportFinity™