Outside Sales, Aftermarket Territory Account Representative

Aftermarket Territory Account Representative

The Aftermarket Territory Account Representative (TAR) is responsible for developing and maintaining strong relationships with PMC building engineers and other commercial clients to promote STH's service offerings, preventative maintenance contracts, and capital equipment replacement solutions. The role focuses on securing replacement equipment orders at optimal sell prices and gross margins, utilizing the STH pre-bid process to ensure STH controls pump room transactions, driving long-term business growth and revenue. By executing strategic sales plans, generating quotes, and maintaining follow-up processes, the representative will play a critical role in STH's continued success in the aftermarket sales division.

Key Responsibilities

• Promote, market, and sell STH products and services, including pump repairs and preventative maintenance agreements.
• Conduct 8-9 sales calls per day, 3-4 days per week, to engage with prospective and current customers.
• Sell a minimum of 12 preventative maintenance agreements (PMs) per month.
• Qualify leads and perform follow-ups to build and maintain a consistent sales pipeline that meets performance goals.
• Collaborate with cross-functional teams, particularly sales support in estimating and project management, to ensure seamless project execution.
• Accurately submit orders to the inside support team following STH procedures.
• Coordinate with estimating and engineering teams to finalize project pricing and selection of appropriate pumps.
• Conduct on-site visits to customer locations, including job sites, for equipment inspections and sales presentations.
• Recommend product and service improvements based on project requirements and customer needs.
• Maintain detailed records of area and customer sales to provide historical data and ensure consistency in reporting.

Required Qualifications

• 2+ years of outside sales experience, ideally in a related field.
• Mechanical aptitude and/or prior technical knowledge.
• Strong working knowledge of MS Office Suite, and CRM experience like Salesforce or NetSuite.
• Familiarity with reading and understanding wiring schematics.
• Ability to troubleshoot and problem-solve.
• Excellent customer service and interpersonal skills.
• Ability to lift 50 pounds independently, walk, and stand for extended periods of time.
• Clean driving record.
• High School Diploma or equivalency.
• Residence within a 50-mile radius of Washington, DC, or Northern Virginia.

Preferred Qualifications

• Degree in a relevant field (such as Business, Engineering, Marketing, or Sales) that provides a solid foundation in business principles and industry knowledge.
• Experience working with mechanical, electrical, and/or commercial products.
• Ability to read and understand blueprint plans and project specifications.
• Experience as a Field Service Technician or Outside Sales (mechanical, plumbing, or electrical background preferred).
• Strong analytical skills with the ability to identify underlying issues and provide solutions.

Why Join STH?

• 401(k) with company matching structure and vesting as of day one
• Comprehensive Medical, Dental, and Vision insurance
• Company paid employee Life Insurance
• Paid Time Off
• 10 Paid Holidays
• Team oriented work environment with company events
• Competitive wages (this position would be salaried + commission-based structure)
• Company vehicle

Our STH Summary

At STH, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All qualified applicants will receive consideration for employment without regard to any of these protected classifications. If you require assistance or an accommodation during the application process, please let us know.

We believe that diversity of backgrounds, experiences, and perspectives enhances our ability to create innovative solutions and better serve our customers. Join us in our mission to build a diverse and inclusive workplace where everyone feels valued and empowered.

These values guide us in creating a supportive and collaborative environment where each individual can contribute meaningfully and grow professionally.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.