ServiceNow SME
22nd Century Technologies
Location: Springfield Virginia (Remote)
Position Summary
- We are seeking ServiceNow SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities.
Key Responsibilities
- Configure and administer ServiceNow ITSM/ITOM.
- Support Incident, Problem, Change, Request, Knowledge, and Configuration Management.
- Maintain and improve CMDB quality.
- Develop workflows, automation, dashboards, and reports.
- Support Discovery and Service Mapping.
- Develop integrations with enterprise monitoring and management tools.
- Troubleshoot platform and workflow issues.
- Support continual service improvement.
Required Qualifications
- 7+ years of IT experience.
- 4+ years of ServiceNow experience.
- Strong understanding of ITSM/ITOM and CMDB.
- Experience with ServiceNow workflows, integrations, and automation.
Preferred Certifications: ServiceNow CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the ServiceNow SME in Detroit, MI vacancy
- ...integrate SBOM solutions that collect, process, normalize, enrich, correlate, and report software component data. The role will build ServiceNow SAM and SBOM capabilities, create integrations across toolchains such as GitLab and JFrog Artifactory, and align SBOM data with...ServicenowRemote workWeekend work
$116.2k - $229.1k
...sessionsManaging project plans, milestones, risks, scope, and deliverables while supporting integrations with enterprise systems such as ServiceNow, Workday, and other human resources information system or information technology service management platforms A successful...ServicenowLocal areaVisa sponsorshipDeloitte
Detroit, MI3 days ago$105.4k - $207.8k
...success. Recruiting for this role ends on 11/02/2026. Work You’ll Do As a Senior Consultant, Strategy, Growth, & Transformation as a ServiceNow professional on the GPS Cyber Strategy & Transformation team, you will be responsible for.. Leading requirements workshops and...ServicenowLocal areaDeloitte
Detroit, MI2 days ago- ...problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.Title: Enterprise - ServiceNow SPM Business Process ConsultantWhat You'll Do: As a ServiceNow Strategic Portfolio Management Business Process Consultant, you...ServicenowTemporary workLocal areaFlexible hours
Slalom
Detroit, MI4 days ago - ...global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture...ServicenowFull timeWork experience placementLive inLocal area
Accenture
Detroit, MI5 days ago - ...transform the policy, underwriting, and claims systems that millions of people rely on every day We are seeking an experienced ServiceNow Developer with 7–9 years of relevant experience to design, develop, configure, and implement scalable solutions on the...ServicenowMinimum wageFull time
$100k - $120k
...technical readiness.This position is also the Subject Matter Expert (SME) for the PPM workstream, partnering day-to-day with the... ...business requirement intentDemand Intake & Backlog Governance (ServiceNow Azure DevOps (ADO)Serves as the business process SME lead for PPM...ServicenowWork at officeBDO International
Detroit, MI3 days ago$192k - $307k
...Capability strategy with market needs, acting as Subject Matter Expert (SME) and thought leader at internal and external events, and... ...understanding of key Enterprise Application (e.g. Salesforce, ServiceNow, Adobe) capabilities and architecture and how they relate to...ServicenowTemporary workWork at officeLocal areaRemote workSlalom
Detroit, MI4 days ago- ...Management Preferred Qualifications Experience with Azure Virtual Desktop (AVD) Knowledge of Windows 365 and VMware Experience with Microsoft Intune and Entra ID Familiarity with ServiceNow Experience supporting large-scale enterprise VDI environments...ServicenowContract work
Techvilla Solutions
Detroit, MIa month ago - US Tech Solutions is seeking an IT Business Analyst to analyze business needs, define requirements, and support the delivery of technology solutions that improve operational efficiency and drive strategic initiatives. The IT Business Analyst serves as a critical liaison...ServicenowContract work
- ...Key Responsibilities Drive net-new ServiceNow business development Generate and qualify leads through outbound and networking efforts Own full sales cycle: prospecting → proposal → negotiation → closure Build relationships with CIOs, IT Directors, and ServiceNow...Servicenow
AQL Technologies
Detroit, MI2 days ago - ServiceNow, Inc. is seeking a strategic sales leader to build and scale a regional team in Detroit. You will drive new business with C-level executives, shape the GTM plan with Sales Operations, and align with partners and solution consultants to close opportunities. You...Servicenow
- ServiceNow is seeking a high-impact leader to build and lead a regional sales team in Detroit, driving rapid new business growth and shaping the Go-To-Market strategy with Sales Operations. The ideal candidate will recruit, mentor, and manage top performers, own territory...Servicenow
- ...observability platforms, or advanced API security policies.Experience integrating Salesforce, SAP, Workday, Oracle Cloud Applications, ServiceNow, healthcare platforms, HL7, or FHIR.Experience with Model Context Protocol (MCP), agentic integration patterns, and GenAI-...ServicenowFull timeWork experience placementLive inWork at officeLocal areaFlexible hours
Accenture
Detroit, MI1 day ago - ...Vice President of Product About the Company ServiceNow-focused organization driving strategic service delivery and operational excellence Industry Information Technology and Services Type Privately Held About the Role The Company is seeking a VP...ServicenowRemote work
- ServiceNow is seeking a regional Sales Leader to build and drive a direct Sales Executive team for rapid new business growth. You will shape the sales strategy with Sales Operations, plan territories, and nurture C-level relationships to close opportunities and exceed...Servicenow
- ...this role puts you at the forefront of AI transformations. Recruiting for this role ends on 10/30/2026. Work you’ll do As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed...ServicenowLocal areaShift work
Deloitte
Detroit, MI4 days ago - ManpowerGroup's Experis is seeking a ServiceNow Product Owner to lead the vision, roadmap, and Agile delivery for enterprise security solutions on the ServiceNow platform. You will collaborate with stakeholders, CISO leadership, and architects to drive successful delivery...ServicenowRemote job
- ...Location: Detroit, MI, United StatesExperience: 10-15 yearsContact: Navaneet RajContact Email: ****@*****.*** Experience in ServiceNow Data MigrationsExperience as a ServiceNow ITSM Developer and Implementing Incident Management| Problem Management| Change...Servicenow
Prolim Global
Detroit, MI1 day ago $51 - $52 per hour
...experience ~ Specifically with the Talent and Performance module, HCM, Reporting, Security, and Learning. ~ Experience with JIRA, ServiceNow, Excel, PowerPoint, and Outlook ~ Ability to work independently and report updates in a timely fashion Process documentation...ServicenowGlobal Channel Management
Detroit, MI4 days ago- EY in the United States is seeking a Senior Technology Analyst/ServiceNow Senior Consultant to lead HRSD projects and transformation efforts. You will bridge business needs with technology, gather requirements, and guide design and delivery of scalable HR solutions. You...Servicenow
- ...first IT strategy. You will collaborate with business and technology stakeholders to support enterprise strategy across Azure, Microsoft 365, Power Platform, Copilot, and ServiceNow APM/EA, including portfolio management and capability mapping. #J-18808-Ljbffr CDM SmithServicenow
- Accenture is seeking a ServiceNow Delivery Lead Manager to drive successful delivery of ServiceNow solutions in a client consulting environment. You will lead engagements from post-sales to delivery, ensuring scope, deliverables, budget and client satisfaction align with...Servicenow
$130k - $200k
..., KMS, CloudWatch, and other AWS security and observability capabilities.Experience integrating CCaaS platforms with Salesforce, ServiceNow, Microsoft Dynamics, or other enterprise applications.Familiarity with Google Gemini, Vertex AI, and/or Dialogflow.Experience supporting...ServicenowLocal areaDeloitte
Detroit, MI3 days ago- ...responsibilities duties as required. ~ CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to ServiceNow in 2025. ~ Assists user community with the documentation and resolution of requests for service that originate (via phone,...ServicenowContract workWork at office
Global Information Technology
Dearborn Heights, MI13 days ago - ...subject matter experts ~ Technical Experience: CA Clarity Portfolio Management; MS Project; Azure DevOps; MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies, ServiceNow Mid-Level Job Type: Contract Job Location: Metro Detroit...ServicenowContract work
Right Hire IT
Detroit, MI4 days ago - ...organizations to serve their customers with acceleration, agility, precision, and purpose. We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, Workato and more—to build scalable, end-to-end solutions that unify data, streamline...ServicenowTemporary workLocal areaRemote work
Slalom
Detroit, MI3 days ago - ...degree or equivalent work experience• ITIL V3 Foundation experience. Certification and working knowledge preferred.• Experience with ServiceNow a plus.• Total years and type of prior related experience: 2 + years related help desk or BA experience• Ability to multi-task in...ServicenowContract workTemporary workWork experience placementWork at officeImmediate start
Careers Integrated Resources Inc
Detroit, MI1 day ago $167k - $203k
...integrations, including Salesforce (CX Cloud from Genesys and Salesforce, or Genesys Cloud for Salesforce), Microsoft Dynamics, and ServiceNow· Configure Workforce Engagement Management (WEM) capabilities, including workforce management, quality management, recording...ServicenowTemporary workLocal areaSlalom
Detroit, MI1 day ago- ...ContractPosted: 2026-10-09Deadline: 0001-01-01Our client, a leading organization in the security and technology sector, is seeking a ServiceNow Product Owner to join their team. As a ServiceNow Product Owner, you will be part of the Security Portfolio support team. The...ServicenowTemporary workFlexible hours
Experis
Detroit, MI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow SME. Be the first to apply!
