Restaurant Assistant General Manager

Assistant General Manager – Restaurant

Kalahari Resorts & Conventions is seeking an Assistant General Manager. In this role, you will assist the Restaurant General Manager in leading daily operations, developing and inspiring associates, and delivering exceptional guest experiences in a fast-paced, hospitality-driven environment.

A full list of our concepts, each needing an Assistant General Manager, includes:

• Double Cut Steak House – Our signature steakhouse serving bold flavors.
• B-LUX Grill & Bar – Deliciously unique burgers and shakes handcrafted from scratch.
• Sortino's Italian Kitchen – A modern, elevated Italian restaurant and bar.
• Cinco Niños - A friendly Tex-Mex-inspired cuisine outlet and tequila bar featuring sizzle and classic flavors.

As an Assistant General Manager, you'll embody our Promise to Lead with Love by being present in the operation during its busiest hours, not just observing, but actively supporting teams during peak service. You'll help create a memorable dining atmosphere through delicious food, warm hospitality, and timeless charm.

These positions are scheduled to begin onboarding from mid-September to October.

Key Responsibilities:

• Assist the General Manager in overseeing daily restaurant operations, ensuring exceptional guest service, food quality, and operational efficiency.
• Lead, coach, and support front-of-house and back-of-house teams by training associates, managing performance, and fostering a positive team culture.
• Monitor labor, inventory, scheduling, and cost controls to support financial goals and maintain operational standards.
• Ensure compliance with company policies, health and safety regulations, sanitation standards, and opening/closing procedures.

What We're Looking For:

• 1-2 years of restaurant or hospitality leadership experience, preferably in a high-volume, upscale, steakhouse, supper club, or hospitality-driven environment.
• Proven experience leading, coaching, and developing teams in a fast-paced operational setting.
• Strong knowledge of restaurant operations, guest service standards, scheduling, inventory management, labor controls, and food safety practices.
• Experience handling guest relations, resolving issues professionally, and maintaining a high standard of hospitality.
• Excellent communication, organizational, leadership, and problem-solving skills with the ability to work flexible schedules, including evenings, weekends, and holidays.

A Sampling of Our Benefits:

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.