Business Office Manager

Business Office Manager Location: Ghent Health and Rehabilitation Job Type: Full-Time Major Responsibilities Oversee and manage the day‑to‑day operations of the business office. Ensure accurate and timely billing of resident services, including private pay, Medicare, Medicaid, and other insurance claims. Maintain accurate financial records, including accounts receivable and accounts payable. Manage resident trust accounts in accordance with federal and state regulations. Collaborate with residents and their families to provide financial guidance, including payment plans and insurance inquiries. Monitor and maintain compliance with state, federal, and corporate guidelines for financial and administrative processes. Assist with budget preparation and financial reporting for the facility. Maintain accurate records of admissions, discharges, and room changes. Supervise and train business office staff to ensure efficient workflow and superior customer service. Provide support to the Nursing Home Administrator and leadership team as needed. Minimum Qualifications Bachelor's degree from a four‑year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience. Minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience. Strong knowledge of billing procedures, Medicare/Medicaid regulations, and insurance processes. Proficiency in accounting software and Microsoft Office Suite. Prior supervisor experience in a business office setting preferred. Point Click Care (PCC) billing system experience preferred. National Data Care Resident Funds Management System (RFMS) experience preferred. Excellent communication, problem‑solving, and organizational skills. Compassionate and dedicated approach to working with residents and their families. Pay and Benefits Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Avardis Health