Residential Garage Door Technician

Job Description

Job Description

Benefits:

• Company car
• Competitive salary
• Paid time off

We are seeking an experienced Residential Door Technician to join our team in Phoenix, AZ. This position is ideal for a skilled technician who can immediately perform residential garage door installations, repairs, and service calls with little to no supervision. The successful candidate will have strong mechanical aptitude, excellent customer service skills, and a commitment to quality workmanship and safety.

Essential Responsibilities

• Install, repair, and service residential garage doors and garage door openers.
• Diagnose and repair issues involving:
  • Torsion and extension spring systems
  • Garage door openers
  • Cables, rollers, hinges, bearings, drums, and tracks
  • Weather seals and bottom seals
  • Door panels and sections
• Perform complete garage door replacements and new installations.
• Safely remove and replace broken springs and cables.
• Balance, align, and adjust doors for smooth operation.
• Perform preventive maintenance and safety inspections.
• Explain repair options and recommendations to homeowners.
• Complete work orders accurately using mobile devices or service software.
• Maintain company vehicle, tools, and parts inventory.
• Provide professional, courteous customer service at every job site.

Required Qualifications

• Minimum 3+ years of residential garage door installation and service experience.
• Ability to work independently with minimal supervision.
• Extensive knowledge of
  • Residential sectional garage doors
  • Torsion and extension spring systems
  • Garage door openers and accessories
  • Door balancing and adjustment procedures
• Ability to troubleshoot mechanical and electrical issues efficiently.
• Proficient with power tools, hand tools, and diagnostic equipment.
• Ability to safely lift 75–100 lbs.
• Comfortable working on ladders and in varying weather conditions.
• Valid driver's license with a clean driving record.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to pass a background check and drug screening, if required.

Preferred Qualifications

• Experience with LiftMaster, Genie, Chamberlain, Wayne Dalton, Clopay, Amarr, C.H.I., or other major residential garage door manufacturers.
• Electrical troubleshooting experience related to garage door operators

What We're Looking For

• Dependable and punctual
• Self-motivated and able to work independently
• Strong mechanical aptitude
• Detail-oriented
• Professional appearance and positive attitude
• Excellent problem-solving skills
• Committed to providing outstanding customer service

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