Building Liaison

Overview ABM is seeking a highly organized, customer-focused Building Liaison to serve as the primary connection between building occupants, Facilities Management, Security, EHS, and service partners. This role ensures a safe, efficient, and positive workplace experience by coordinating daily operations, communicating service impacts, and helping maintain a high standard of building performance. Benefits ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management ( Responsibilities Act as the on-site single point of contact for building occupants. Respond to comfort issues, inquiries, and workplace concerns. Conduct routine floor walks and identify improvement opportunities. Manage and triage service tickets in the CMMS system. Coordinate with facilities technicians, custodial teams, vendors, and security. Support planned maintenance, events, executive visits, and room readiness. Assist with emergency response communication and coordination. Enforce building policies, safety standards, and access requirements. Maintain accurate records, dashboards, and reporting logs. Qualifications Experience in Facilities, Workplace Experience, Hospitality, or similar. Strong communication and customer service skills. Ability to multitask and manage fast-paced environments. Familiarity with CMMS systems (Corrigo, ServiceNow, Maximo, etc.). Strong problem-solving and follow-through skills. Experience in corporate office or multi-tenant buildings. Familiarity with EHS, security, or contractor/vendor coordination. Ability to interpret floor plans and occupancy maps. Customer-first mindset Organization and time management Clear, professional communication Attention to detail Service coordination and ownership High emotional intelligence Ability to walk building floors several times daily. Ability to lift up to 25 lbs when needed. Ability to respond to occasional after-hours or emergency needs.

REQNUMBER: 153791

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. #J-18808-Ljbffr ABM Industries