Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers, fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Full‑Time Teller within PNC's Central New Jersey organization, you will be based in West Grove, NJ and work in an office setting that supports collaboration and employee growth. Responsibilities Deliver a unique customer experience aimed at improving financial wellbeing and building customer loyalty while increasing share of wallet. Process a variety of customer interactions and educate customers on alternatives and products available for their financial interactions. Identify banking opportunities during customer conversations and refer as appropriate to branch staff. Engage customers in the lobby to connect with them and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools, and resources. Apply product and procedural knowledge to solve customer problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Qualifications Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies, Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. Work Experience: Roles at this level typically do not require a university or college degree, high school diploma, GED, or significant experience. Prior experience is not required; a comparable combination of education, job‑specific certification(s), and experience—including military service—may be considered. Education: No degree required. Certifications: None required. Licenses: None required. Pay Base Salary: $36,000.00 – $60,000.00. This role is incentive eligible with payment based upon company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits, including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision plans, employee and spouse/child life insurance, short‑ and long‑term disability protection, a 401(k) plan with PNC match, pension and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off varies by eligibility: up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days per year, depending on career level and years of service. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and relevant regulatory requirements that prohibit the hiring of individuals with certain criminal history. Disability Accommodations To participate in the application process, please contact us via email at View email address on click.appcast.io with the subject line “accommodation request” and include your name, the job ID, and your preferred method of contact. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. #J-18808-Ljbffr