Guest Service Rep
Dreamscape Hosptality
Job Description
Job Description
Description:
Job Summary:
The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.
Key Responsibilities
- Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.
- Handle guest check-outs, ensuring accurate billing and payment processing.
- Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
- Make, modify, and cancel guest reservations as needed.
- Provide concierge services, such as recommending local attractions, restaurants, and activities.
- Maintain a tidy and organized front desk area.
- Assist with luggage handling and other guest services as required.
- Uphold the hotel’s standards of quality and hospitality at all times.
Requirements
Qualifications:
- High school diploma or equivalent required; some college or hospitality training preferred.
- Previous experience in customer service, hospitality, or related field preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills; experience with hotel reservation software is a plus.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements
- Ability to stand, walk, and remain on feet for extended periods.
- Ability to lift and carry up to [X] pounds occasionally (consider adjustments based on specific needs).
- Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work Environment
- This job operates in a professional hotel environment.
- The role routinely uses standard office equipment such as computers, phones, and photocopiers.
- The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Requirements:- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...SuggestedWeekly payMinimum wageLocal areaAll shifts
- ...Job Description Job Description Description: Job Summary: The Guest Service Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations...SuggestedWork at officeLocal areaFlexible hoursAfternoon shift
- ...Description Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front...SuggestedImmediate startRemote workShift workDay shift
- ...Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish... ...and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support...SuggestedTemporary workLocal areaImmediate startShift workAfternoon shift
- ...looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A & R... ...work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving...SuggestedLocal area
$11 - $12 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursAfternoon shift$15 per hour
...you here today and tomorrow. So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host...Live inWork at officeImmediate startFlexible hoursNight shift- ...Job Description Job Description Description: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel...Immediate startRemote workShift workDay shift
- ...Room Attendant To maintain a clean and appealing guest room according to policy standards. # Change bed linen daily. # Vacuum... ...to the Executive Housekeeper: No luggage No service needed Sleep outs Extra guests Anything unusual...Immediate start
$12 - $13 per hour
...Position The Housekeeping team is responsible for ensuring that all areas of the Convention Center are clean, safe, and welcoming for guests, staff, and event participants. This Housekeeper position plays a key role in maintaining high standards of cleanliness, sanitation...Hourly payPart time- ...is responsible for maintaining the highest standards of cleanliness in all guestrooms. He or she must work to promote safety in all guest areas by following strict procedures with respect to passkeys, entry to guestrooms, and reporting any suspicious activity. Room Attendants...Local area
- ...Room Attendant Answer immediately to request from guests, as well as from other departments Load cart with supplies such as linens... ..., make beds, and ensure bathrooms are clean Take away, room service items, dirty linen, and trash Perform check on all room...Immediate start
- ...Housekeeper Job Summary: A Housekeeper performs assigned cleaning and housekeeping duties within established quality care and service standards. Clean and service common areas Clean and service private Resident Follow all housekeeping protocols and procedures...Full timeWork experience placementLocal areaImmediate start
- ...SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the...Weekly payMinimum wageLocal area
$1,000 - $1,400 per week
...Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share... ...an environment that is clean, safe, and attractive for our guests. Prioritizing comfort and cleanliness of staterooms, facilities...Full timeTemporary workLocal areaShift workAfternoon shift- ...Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The...
$14 per hour
...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...Full timeLocal areaShift workDay shift$13.5 - $15.5 per hour
...employees. Primary Duties Exceed Cleaning Standards: Perform routine guest room preps and cleanings while meeting minute per room labor... ...areas. Guest Relations: Offer hotel amenities, products, and services to accommodate guest needs and increase revenues. Teamwork:...Hourly payFull timeLocal areaFlexible hours$13.5 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursAfternoon shift$13.5 per hour
...Essential Duties and Responsibilities Provides quality customer service to customers by providing one-on-one attention to detail. Sweeps... ...furniture and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...Hourly payFull timePart timeImmediate startFlexible hoursAfternoon shift- ...mopping, dusting, and polishing floors, furniture, and fixtures in guest rooms, public areas (lobbies, restrooms, elevators), and back‑of... ...or light bulbs), and setting up rooms for events. Guest Service : Responding to guest requests, delivering items, and maintaining...
- ...Responsibilities Registers guests and assigns rooms. Accommodates special requests whenever possible Assists in pre-registration and... ...suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the...Night shift
- ...tours, play soothing music, help with light tidying, & alert staff to call lights. Participating in team meeting, trainings, & in-services as required. Performing other duties as assigned. HOMEMAKER VOLUNTEER RESPONSIBILITIES: Performing light cleaning...Immediate startFlexible hours
- ...Housekeeping Responsibilities Responsible for the cleaning of corridors, guest areas, service areas, and linen closets. Empty housekeepers' trash and linen bags. Deposits linen down the chute and carries trash to the dumpster. Vacuums corridors and/or guestrooms...
- ...looking for a Night Manager who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality... ...at the front desk of the hotel and provides service to hotel guests and clients. The Night Manager greets and checks in arriving guests...Local areaNight shift
$17 per hour
...overnight operations, act as the Manager on Duty, and ensure our guests experience brilliant hospitality from dusk till dawn. What... ...What You Bring: ~1+ years of hotel front desk or guest service experience (preferred). ~ Strong basic math, technical, and problem...Full timeTemporary workFlexible hoursShift workNight shift- ...is looking for a Breakfast Attendant who loves interacting with guests and enjoys a fast paced environment. Responsibilities Daily... ...and dining area Providing friendly, on-brand and engaging guest service Stocking the buffet items as required (food and supplies) Consistently...Local area
- ...At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates...Full timeTemporary workShift workDay shiftAfternoon shift
$16.25 - $20.4 per hour
Job Description A chemical facility located in Theodore, AL is looking for a full-time Janitor. Responsibilities Sweeping, Mopping, Vacuuming, Dusting, Occasionally operating floor buffers Loading and unloading supplies Manually cleaning low lying areas (base boards, toilets...Full timeCasual workMonday to Friday$13 per hour
...JOB OVERVIEW: - Room attendants engineer the in-room guest experience. - room attendants are responsible for cleaning guest rooms... ...workers understanding. Guest Experience: - Understand guest's service needs. - Maintain confidentiality of guest information and...Hourly payFull timePart timeWork at officeFlexible hoursWeekend workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Rep. Be the first to apply!


