Lead Restoration Technician

SERVPRO of East Coral Springs is hiring a Restoration Supervisor ! Benefits SERVPRO of East Coral Springs offers: Competitive compensation Career progression Professional development Paid Holidays Paid Time Off And more! As the front-line representative of the SERVPRO® brand, the Restoration Lead Technician (Crew Chief) demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience and overall customer satisfaction tracked with online reviews Communicate clear expectations to restoration technicians and supervise their activities Document a detailed and accurate job file to support the services provided Manage labor and consumable item usage on assigned projects Communicate with restoration project manager and office staff on project progress and issues Communicate and follow all OSHA guidelines for job safety Manage assets by protecting and using equipment and materials properly Coach and train restoration technicians Position Requirements Effective written and oral communication Valid driver’s license High school diploma/GED (preferred) At least 1 year of experience in cleaning, restoration, or construction IICRC certification a plus, not required Ability to travel locally or out of state when necessary Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Walking and standing for long periods of time, driving, sitting, climbing Ability to successfully complete a background check subject to applicable law #J-18808-Ljbffr