Lab Computing Analyst

Lab Computing Analyst

Location: Cambridge, MA 02142

Contract Duration: 6 Months — Potential Extension or Full-Time Conversion

Pay Rate: $32.54/hour (W2)

Benefits: Weekly Pay, Medical, Dental, and Vision Insurance

Job Description

We are seeking a Lab Computing Analyst to support critical laboratory technology initiatives, with a primary focus on Windows upgrades and asset management. The ideal candidate will have hands-on experience supporting Windows 11 environments, troubleshooting hardware and software, managing IT assets, and providing technical support within laboratory or other complex environments.

Key Responsibilities

• Support two key initiatives: Windows Upgrade and Asset Management.
• Perform hands-on Windows 11 upgrades, computer imaging, system configuration, and deployment.
• Troubleshoot and resolve hardware and software issues across laboratory and computing environments.
• Coordinate with vendors for equipment support, repairs, replacements, and upgrades.
• Replace, upgrade, and maintain computing equipment and related machinery as needed.
• Provide technical support for advanced laboratory instruments and equipment.
• Track IT assets and maintain accurate equipment and configuration records.
• Create and maintain technical documentation related to systems, assets, troubleshooting, and support activities.
• Work with ticketing and project management tools such as ServiceNow and Jira.

Required Qualifications

• Hands-on Windows 11 experience is mandatory.
• Hands-on experience with Windows upgrade projects, including: Windows 11 upgrades, computer imaging, machine deployment and configuration.
• Strong troubleshooting skills across hardware and software.
• Experience replacing, upgrading, or maintaining IT equipment and machinery.
• Ability to work effectively in a fast-paced, technically complex environment.
• Strong documentation and communication skills.

Preferred Qualifications

• Experience supporting laboratory computing environments or advanced laboratory instruments.
• Experience in the pharmaceutical, biotechnology, or life sciences industry.
• Experience with ServiceNow, Jira, asset tracking, and documentation management.
• Experience working with specialized or regulated laboratory environments.

Education: High school diploma or bachelor's degree preferred, but not required.

Working Environment & Physical Requirements

• Ability to work within a laboratory or controlled environment while following applicable safety procedures and wearing required PPE, such as lab coats and safety glasses.
• Comfortable working in a fast-paced environment where priorities and job demands may change quickly.
• Must be able to remain in a stationary position for more than 25% of the workday.
• Ability to frequently move between laboratories, corridors, adjoining rooms, and buildings across the site.
• Regularly operate instruments, tools, equipment, and controls, requiring bending, squatting, stretching, and reaching.
• Ability to occasionally lift or move equipment weighing up to 25 pounds, with potential occasional lifting of up to 50 pounds.
• Ability to perform tasks requiring close-range and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate computers and standard office equipment, including printers and copiers.
• May be required to handle hazardous waste in accordance with applicable local, state, and federal regulations, including identifying, handling, accumulating, storing, and labeling hazardous materials.
• Work may involve exposure to laboratory hazards, including extreme temperatures, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing for respirator use when required by the laboratory environment.