General Manager
Moes south west grill
Job Description
Job Description
General Manager – Moe's Southwest Grill & Church's Texas Chicken
Locations:
- Moe's Southwest Grill – 7721 Niagara Falls Blvd, Niagara Falls, NY
- Church's Texas Chicken – 310 Rainbow Blvd, Niagara Falls, NY
Employment Type: Full-Time
Job Description
We are seeking an experienced, motivated, and results-driven General Manager to oversee restaurant operations. The ideal candidate will have strong leadership skills, restaurant management experience, and the ability to maintain high standards of customer service, food quality, cleanliness, and profitability.
Key Responsibilities
- Oversee daily restaurant operations and ensure smooth and efficient service.
- Recruit, hire, train, schedule, and supervise employees.
- Lead, motivate, and develop managers and team members.
- Maintain high standards of food quality, portion control, and presentation.
- Ensure compliance with food safety, sanitation, and health department regulations.
- Monitor labor costs, food costs, inventory, sales, and operating expenses.
- Manage inventory, product ordering, waste control, and vendor relationships.
- Handle customer complaints and ensure excellent guest satisfaction.
- Monitor employee performance, attendance, and workplace accountability.
- Ensure opening, closing, cleaning, and operational checklists are completed.
- Drive sales through local marketing, promotions, and customer retention.
- Prepare daily reports and communicate operational updates to upper management.
Qualifications
- 2–3+ years of restaurant management experience preferred.
- Previous General Manager or Assistant General Manager experience is an asset.
- Strong leadership, communication, and organizational skills.
- Knowledge of food safety, inventory, scheduling, and cost control.
- Ability to manage multiple priorities in a fast-paced environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to lead a team, solve problems, and take ownership of restaurant performance.
Ideal Candidate
We are looking for a hands-on leader who takes pride in restaurant operations, holds employees accountable, delivers excellent customer service, controls costs, and consistently works toward improving sales and profitability.
Apply today to join our growing restaurant management team in Niagara Falls, NY!
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