Front Desk Representative (Bilingual)

Front Desk Representative (Bilingual) Job Category: Administration Requisition Number: FRONT039940 Posted: July 8, 2026 Full-Time Redbird Surgery Center 3107 W Camp Wisdom Rd STE 189 Dallas, TX 75237, USA Description Job Title: Front Desk Rep (Bilingual in Spanish) General Summary Of Duties: Greeting patients Performing check-in procedures Maintaining current demographic and insurance information in computer and in the chart Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed Primary focus is servicing patients in the lobby with backup for phones and other front office personnel Requirements: Bilingual required High School Diploma, with 1-2 years experience in healthcare background Knowledge of clinic policies and procedures Knowledge of computer systems, programs Knowledge of medical terminology Must be able to multi-task Must be able to express compassion and kindness to patients calling and being seen in the office Must maintain a professional and upbeat attitude Skill in written and verbal communication and customer relations Ability to work effectively with medical staff, management, authorizations, external agencies and patients Requires sitting and standing associated with a normal office environment Normal busy office environment with much patient contact Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.