Assistant Manager

Position: Assistant ManagerIs this the role you are looking for If so read on for more details, and make sure to apply today.Base Pay: $42,000 – $50,000 / year (based on experience)Total Compensation: Up to $55,000 + quarterly growth incentivesTravel Perks: Reduced-rate travel, complimentary or low-cost FAM (Familiarization) trips, and cruise line travel rates after initial onboarding milestones.Paid Time Off (PTO): Standard 10–15 days of PTO + major holidays to allow you time to travel and utilize industry perks.Flexible / Hybrid Scheduling: Hybrid flexibility for administrative work on days when retail storefront coverage isn't required.Professional Development: Paid franchise conferences, and other career growth pathways.Position Highlights:Hours: 35 to 40 hours weekly (Full-Time)Compensation: Salary range depends on experienceGrowth & Perks: Excellent growth potential as our Summerlin and Henderson locations expand, plus bonus opportunities, schedule flexibility and exciting travel opportunities!Who We Are:Looking up Expedia Group will tell you about a massive global travel giant that owns corporate brands like , Vrbo, Orbitz, and .However, Expedia Cruises operates on a much more personal level. We are a full-service retail franchise network of brick-and-mortar travel agencies and independent Vacation Consultants specializing in air, land and sea vacations.If you join our team, you won't be working in a giant corporate structure. You'll be in both our local retail centers, working closely with the franchise owners and our Vacation Consultants. We are a growing team where your individual contributions matter, and you'll be truly valued for who you are.Responsibilities:The Assistant Manager plays a vital role in scaling our multi-location agency by optimizing workflows, protecting revenue, and partnering with leadership to drive business expansion.This position bridges day-to-day operational execution with strategic growth across our two Expedia Cruises locations in Henderson and Las Vegas, Nevada.The ideal candidate has strong leadership and sales skills, a strong work ethic, is adaptable, has a problem-solving mindset, and is highly organized.Systems & Process Ownership: Own the operational backbone - managing CRMs, tracking metrics including departures and commissions, and streamlining multi-location workflows.Leadership Support: Act as a strategic right-hand to leadership, clearing operational roadblocks and scaling administrative systems. Drive efficiency and center sales, and support expansion as the agency scales.Key Responsibilities Administrative & Center Operations:Maintain daily office organization, systems, and administrative tracking logs.Assist with managing schedules, appointments, and general correspondence for agency leadership.Prepare and organize documents, forms, and digital files supporting daily business needs.Client Database & CRM Management. Agent Onboarding & Training Support:Help organize training schedules, reference materials, and onboarding paperwork for new independent travel consultants or team members. Sales and Consultant Business Support:Actively drive center sales while providing comprehensive support to consultants with their sales strategies, customer travel orders, and commission tracking.Personal Booking Commission: If you directly handle personal travel bookings, we offer a bonus compensation.Qualifications:Sales and Team leadership skills a must.Advanced proficiency and hands-on experience with Microsoft Office, Google Workspace, CRM and Social Media platforms, and general office technology.Exceptional organizational skills with a keen eye for detail and the ability to juggle multiple tasks.Resourceful troubleshooter with a proactive approach to identifying operational bottlenecks and implementing effective solutionsExcellent written and verbal communication skills for professional interactions with clients,suppliers, and team members.Self-motivated, dependable, and capable of working both independently and collaboratively in a small-business setting.Must be willing to travel between both locations (Henderson and Summerlin) as needed. xhyhwjd Background or strong interest in the travel, hospitality, or tourism industry is a plus.