Digital & Technology Manager- Supply Chain
ZS
ZS
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
ZS's Digital & Technology Practice drives measurable impact to client business performance through technology-enabled products and solutions, and consistent best-in-class delivery, at a global scale. ZS's Digital and Technology practice success is driven by collaborating with our domain practices and client teams to embed digital and technology assets and innovations in their services and helping them create a harmonized and distinct ZS technology experience for our clients.
What You'll Do:
- Engage directly with clients, managing multiple SC Technology projects including: building Supply Chain Digital Platforms, data products and IT processes
- Understand the specific business challenges of supply chain clients and offer thought leadership to address these issues. Proactively bring ZS expertise to the client(s).
- Collaborate with onshore and offshore teams to develop pricing estimates, plan capacity, and coordinate the delivery of end-to-end technology solutions in the supply chain domain (including BI Reporting, Analytics, AI, Digital, Big Data, Cloud, MDM). Ensure project status is reported accurately and act as an escalation point for clients.
- Ensure technical designs are robust and scalable solutions consistent with ZS and industry practices, leveraging existing assets while balancing architecture requirements with specific client needs.
- Provide project leadership and direction on one or more supply chain projects, maintaining a high-quality level of service.
- Develop and manage client relationships on projects. As a technology leader, introduce new ideas around technology trends and continuous improvement capabilities to our supply chain clients.
- Identify and drive opportunities for selling additional work to clients. Update senior leaders, and prepare and present compelling and creative client presentations.
- Identify the latest technology and domain trends to develop ZS POV and drive innovative solutions for our supply chain clients.
- Serve as the single point of contact and advisor for clients to facilitate their supply chain business needs and program demands through solutions and services.
- Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions.
- Collaborate with other ZS internal expertise teams - Architects, Validation/Testing, etc., to ensure best-in-class technology solutions for supply chain projects.
What You'll Bring:
- Bachelor's/Master's degree with specialization in Supply Chain Management, Computer Science, MIS, IT, or another related discipline.
- 10+ years of relevant hands-on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements, with a minimum of 5 years leading large delivery teams in the supply chain domain.
- Ability to effectively manage multiple supply chain projects simultaneously.
- Experience in leading and building POV on new technology or problem-solving innovations to build firm intellectual capital.
- Extensive experience in cloud & supply chain management technologies such as SAP, Oracle, or similar.
- Experience with supply chain planning tools like Kinaxis, Anaplan, Aera, OMP, or similar.
- Significant supervisory, coaching, and hands-on project management skills.
- Ability to manage a virtual global team environment contributes to the overall timely delivery of multiple projects.
How you'll grow:
- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:
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