Student Assistant - Government Claims Support

Description

The Department of General Services (DGS) is seeking to hire nine (9) enthusiastic, technically minded student assistants to work for the Government Claims Program (GCP) within the DGS Office of Risk and Insurance Management. State law requires anyone who wishes to sue the state to first file an administrative claim with the GCP, which determines the merit of such claims and maintains digital records of them for possible use in litigation.

The GCP recently completed a major scanning project and has over 200,000 document images, which need to be collated, converted to PDFs with Optical Character Recognition, and saved in a digital database. The student assistant team will also answer phone calls from claimants and other state departments, conduct research, and coordinate with the GCP's analyst team to provide responses to inquiries. This is important work that serves the public, so if you are enthusiastic, service-oriented, and comfortable using cloud-based applications, such as Adobe Acrobat, the Microsoft Office Suite, and SharePoint, this might be a great job for you.

Don't settle for busy work! Apply for a job in GCP and gain real experience that will help prepare you for a career after you graduate.

Requirements

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week's notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser:

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.


Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Pre-Law/Law, Public Policy Administration, Government, Accounting, Business Administration, Economics.

Work Schedule

Flexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. The final work schedule will be determined by the supervisor.


Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$18.27 - $24.62 per hour.

Minimum Qualifications

• Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.
• Demonstrate strong logical reasoning and sound judgment in evaluating situations.
• Communicate effectively in writing with clarity and professionalism.
• Analyze information accurately, take appropriate courses of action, and maintain cooperative working relationships with those encountered in the course of work.

Preferred Qualifications

• Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

• Assists ORIM in the administration of the Government Claims Program (GCP) by digitizing claim records and entering them into a computerized database.
• Corresponds with the public and other state departments by phone and in writing.
• Assists ORIM with monthly billing in accordance with departmental policies and procedures by validating and investigating statements to resolve customer disputes, preparing and submitting billing files and researching customer data from ORIM's claims management system.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in an office environment.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application.

Apply by: May 27, 2026