Shift Manager II

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The purpose of the Manager II (MGRII) position is to assist Branch management in executing complex QSR or Casual Dine or similar restaurant management operations. The MGRII ensures the restaurant is clean, ready for business, staffed, and operates to high standards. The MGRII uses prescribed policies and procedures to make management decisions. Essential Functions: Completes opening, daily, and closing procedures/checklists in accordance with company policies and procedures. Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined group of restaurants or points-of-sale. Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures. Participates in the interview process, provides input in hiring, and recommends termination, advancement, promotion, or any other status change to the GM for associates within the unit. Assigns work tasks and activities, participates in preparing schedules, and ensures all shifts are covered. Actively ensures all associates take mandated rest breaks and meal periods. Ensures display areas are clean, stocked, and visually appealing. Ensures all equipment is in good working order. Operates cash register and voids transactions as needed, following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times. Monitors compliance with wellness and safety procedures, builds awareness, and reports safety concerns to the GM. Performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety. Places orders for units, receives goods, and processes invoices. Ensures current contact information for all associates is maintained. Requirements: Ability to work shifts during various operating days and hours, including opening, busy day parts, and closing shifts. Knowledge of applicable sanitary, safety, and health standards, and protocols to comply with HACCP standards. Reporting relationship and other important information: The MGRII position is a Non-Exempt position under the Fair Labor Standards Act. Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager. Expected to work a varied and rotating schedule, including opening, busy, and closing shifts. Minimum Qualifications, Knowledge, Skills, and Work Environment: Minimum of 4 years food and beverage, cash handling, and customer service experience. Minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen. Ability to speak, read, and comprehend instructions, and communicate comfortably with customers. Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug-Free Workplace (DFW) Source: HMSHost #J-18808-Ljbffr