Bilingual Outreach Specialist

Job Description

OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting a Outreach Specialist . This position pays $19.00 an hour and is located in Tyler, Texas. This is a 14-week temporary assignment scheduled to run from November 9, 2026, through February 15, 2027.

The Outreach Specialist establishes and cultivates relationships with participants, employers, and community agencies to support workforce program enrollment goals. This role connects career seekers with employment, training, and career center services while developing community partnerships and supporting recruitment efforts for local businesses. Bilingual proficiency in Spanish and English is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce center programs.
• Conduct outreach presentations for diverse audiences, including students, parents, educators, older adults, and transitioning job seekers.
• Identify, develop, and implement outreach and recruitment strategies to meet employer talent needs.
• Connect career seekers with open positions, training opportunities, and career center services.
• Assist local businesses with talent acquisition, including screening candidates and assessing technical and interpersonal skills.
• Contact participants and employers regularly to verify and document employment placement and retention.
• Participate in community events and collaborative recruitment activities, including evening and weekend events as needed.
• Assist individuals with understanding and completing program enrollment processes.
• Conduct eligibility assessments.
• Maintain knowledge of labor market research tools and industry trends to guide career seekers toward employment or education.
• Maintain participant files and records in accordance with legal requirements and applicable policies and procedures.
• Provide exceptional customer service in all interactions with internal and external customers.
• Additional duties as assigned

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Ability to work independently; must be self-motivated.
• Excellent verbal, written, and listening communication skills.
• Ability to understand and adhere to the duties, methods, and procedures required by the position.
• Bilingual proficiency in Spanish and English.
• Strong presentation and public speaking skills, including the ability to conduct training sessions.
• Ability to communicate clearly with participants, employers, community partners, staff, and leadership.
• Proficiency in Microsoft Office and software used for correspondence, reporting, data analysis, and database access.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Ability to follow complex instructions, prioritize tasks, and complete projects accurately and on time.
• Ability to work effectively in a fast-paced environment.
• Strong customer service, teamwork, and willingness to learn.

Education and Experience:

• High school diploma or GED, required.
• One to two years of experience in a workforce environment or coordination/planning experience.
• Significant, demonstrable experience in business-to-business marketing or work within a community-based organization.
• Associate’s or bachelor’s degree preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to carry or lift up to 5 pounds frequently, up to 10 pounds regularly, and up to 25 pounds occasionally.
• Ability to perform carrying, lifting, twisting, and reaching activities necessary for essential job functions.
• Visual acuity, hearing, communication abilities, coordination, and manual dexterity sufficient to drive an automobile and operate a computer and basic office equipment.
• Work is primarily performed in an office environment, with occasional travel to other locations.
• Evening and weekend hours may be required for community events and outreach activities.
• Standard ATHENA template hours are Monday through Friday, 8:00 am–5:00 pm with an hour unpaid lunch.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Health Savings Account.
• Pet insurance.
• 401k with a generous employer match.
• ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short- and Long-Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Sick leave varies– be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.