Customer Onboarding Specialist I -French/English Speaking
$22 - $28.5 per hourWEX Inc.
- # Customer Onboarding Specialist I -French/English SpeakingApply: US - Remote: Full time: Posted Today: R22845**The Customer Onboarding Specialist I focuses primarily on the Micro and Small Fleet segment, where many core onboarding processes are automated. This role manages queues, email journeys, early engagement campaigns, and supports fleet enrollment and activations, ensuring a positive customer experience and early lifecycle success.**### **Key Responsibilities*** **Manage SalesForce queues, customer application process, and declines*** **Monitor and nurture early engagement through automation emails and shared inbox correspondence with Sales reps*** **Support fleet enrollment and pending activation efforts*** **Execute account setup and data validation with high accuracy*** **Educate customers on basic program features and functionality during onboarding interactions*** **Identify and escalate issues that may impact the customer experience*** **Partner with Sales and internal teams to ensure smooth onboarding transitions*** **Deliver high-quality customer service while managing onboarding timelines and expectations**### **Core Skills & Qualifications -*** **Strong customer service orientation*** **Effective verbal and written communication skills*** **Attention to detail and accuracy*** **Basic problem-solving abilities*** **Time management and organizational skills*** **Ability to handle customer objections and questions with confidence*** **Familiarity with CRM and onboarding tools (Salesforce, Siebel, Genesys)*** **Proficiency in Microsoft Office Suite and Google Workspace**### **Success Profile*** **Ensures timely and accurate onboarding for Micro and Small Fleet customers*** **Demonstrates accuracy and quality in managing automated and manual workflows*** **Builds confidence in customer interactions*** **Develops foundational product and process knowledge*** **0–2 years of customer service, onboarding, or related experience**### **Customer Onboarding Specialist I – Micro & Small Fleet Focus****Task / Responsibility****% Time****Manage Salesforce queues, customer applications, declines****20%****Monitor and nurture early engagement campaigns, shared inbox correspondence****20%****Support fleet enrollment and pending activation efforts****15%****Execute account setup and data validation with high accuracy****15%****Educate customers on basic program features during onboarding****10%****Identify and escalate issues impacting customer experience****5%****Partner with Sales/internal teams for smooth transitions****5%****Deliver high-quality customer service, manage onboarding timelines****10%**The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the \"About Us\" section.Pay Range: $22.00 - $28.50
- J-18808-Ljbffr WEX Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Onboarding Specialist I -French/English Speaking in New York, NY vacancy
- ...Job Title: Client Onboarding Specialist Location: Remote Employment Type: Full-Time Job Overview... ...onboarding sessions and technical training for customers. Configure, deploy, and support IT... ...and written communication skills in English. Experience delivering technical...English language skillsFull timeRemote work
CodeForce
New York, NY2 days ago $50k - $70k
...startup environment with a team-oriented approach, prioritizing customer success. We value doers who listen, show up ready to play, and... ...experience in customer support in a SaaS startup Native-level English (spoken and written) with excellent communication skills Strong...English language skillsRemote workFlexible hours- ...Visa Sponsorship.Nestlé Professional Solutions is hiring a Customer Onboarding Specialist in the Upstate New York (Albany, Syracuse, Binghamton)... ...delivering presentations to diverse groups. Comfort in public speaking is essential.Collaboration: Work closely with customer...SuggestedWork at officeHome officeAfternoon shift
Nestlé
New York, NY6 days ago $900 per month
We’re looking for a proactive Customer Support Specialist (English-speaking) to join our fully remote team supporting the APAC market. You’ll give hands-on... .... Support teammates, share best practices and help onboard new colleagues as the team grows. What We Offer Compensation...English language skillsRemote work1 day per week- ...exceptional opportunity for a Finnish Customer Support Specialist. This position is based in the... ...top-notch customer service to Finnish-speaking clients. Responsibilities Deliver exceptional... ...Requirements Fluency in Finnish and English, both written and spoken, is...English language skillsWork at officeRelocation package
- ...Customer Onboarding Specialist Senior Analyst - Knowledge Services In this role, you will support brokers using a digital self-service platform for quote, bind, submission, and policy-servicing activities. The role manages broker inquiries and service requests from...
Infosys BPM
New York, NY4 days ago - ...PracticeTek in the United States is seeking an onboarding-focused professional to manage customer implementations from post-sale to launch. You will coordinate cross-functional teams, drive project plans, and maintain proactive communication with customers to deliver...Remote work
PracticeTek
New York, NY4 days ago - ...Mercier Recruitment FR is actively looking for a Greek Speaking Customer Service Specialist to join our dynamic team in Sofia. This role offers a fully... ...service quality. Requirements Fluency in Greek and English, both written and spoken. Previous experience in customer...English language skillsPermanent employmentTemporary workWork at officeRelocationRelocation package
$18k - $24k
...dollars in rent and deposits . Their focus on customer experience and innovation has positioned... ...trust. The Role As a Customer Success Specialist , you’ll be a trusted point of contact... ...clearly and empathetically in English, both spoken and written. Make approval...English language skillsRemote workHome officeRotating shiftWeekend work- DOCTENA ищет специалиста по обслуживанию клиентов для поддержки процесса внедрения клиентов на платформу, обучения и обеспечения успешной адаптации. Роль предполагает удалённую работу с редкими визитами в штаб-квартиру в Люксембурге, работа в динамичном стартап-окружении...Remote job
- HelloTeam is seeking a Client Support Specialist to deliver end-to-end client support. This role involves onboarding clients, conducting training sessions, and troubleshooting... ...The ideal candidate will have 1-3+ years in customer support, strong communication skills, and the...Remote jobWork from homeFlexible hours
- Voltus is seeking a Customer Success Associate to onboard new customer sites into the energy market and prepare them to start earning. You own the onboarding from signed contract to a live site, coordinating data collection, registrations, hardware installation, and testing...Remote jobContract work
- ALLYDVM INC. is seeking an onboarding-oriented professional to support Cencora’s veterinary and livestock production solutions via MWI... ...data collection, and system configuration to ensure successful customer onboarding. Ideal candidates have 1-2 years in onboarding or related...Full time
- ...candidates are comfortable using Windows and Mac, Word, Google Docs and Slack, with familiarity of helpdesk tools such as Chatlio or Freshdesk, and a keen eye for detail to ensure data integrity and smooth onboarding for new clients. #J-18808-Ljbffr Breakdown Services LtdRemote job
- Tekmetric is seeking a Customer Onboarding specialist to guide new customers through onboarding, ensuring successful launch and adoption of Tekmetric Marketing capabilities. You’ll join a fast-moving team with cross-functional collaboration and a focus on delivering exceptional...Remote job
- SinglePlatform is seeking a dedicated professional to onboard and train new customers while managing ongoing relationships. The ideal candidate will demonstrate exceptional communication skills and a positive attitude to support customers effectively. You will address customer...
- A leading technology startup in the United States is seeking a Customer Success representative to onboard and support customers effectively. The ideal candidate has 1-2 years of B2B SaaS experience, strong analytical skills, and is comfortable with tools like HubSpot and...Remote job
- ...growing nationwide auto glass company serving customers in more than 100 cities across the... ...motivated Customer Retention & Cancellation Specialist to join our growing remote team. This is... ...is confident, persuasive, fluent in English, comfortable handling objections, and able...English language skillsRemote jobFull timeHome office
- ...speakit On behalf of our client, we are looking for a Dutch-speaking Customer Support Specialist to join their team. In this role, you will support... ...Requirements Native-level Dutch and strong proficiency in English (spoken and written). Previous experience in customer...English language skillsRemote workRelocation package
$14 per hour
Full-Time Long Term Remote Spanish/English Speaking Customer Service Representative Location: Must live anywhere in Florida Pay: $14.00 per hour... ...make a real difference. Job Summary: As a Client Service Specialist (CSS) , you will be an integral part of our call center...English language skillsRemote jobHourly payFull timeTemporary workWork at officeWork from home- Teleperformance Greece, in collaboration with Pandora, is seeking Customer Support Representatives to join our team. You will handle calls, emails and chat in English, respond to pricing and order inquiries, and promote promotions. The role emphasizes delivering a positive...English language skillsRotating shift
- ...Onboarding Specialist Wing is on the exciting mission of redefining the future of work for companies... ...closely with Staffing/Recruitment and Customer Success. Under the updated process,... ...Qualifications - Excellent written and verbal English communication skills, with confidence...English language skills
OpenKrill
New York, NY5 days ago - ...healthcare sector. Job Description This is a remote position as an English-Korean Medical Interpreter in a Blended. The medical... ...video between English and Korean in medical, social services, customer service, and financial settings. The role involves facilitating...English language skillsFull timeImmediate startRemote workWork from home
$60k - $100k
...fast, ship relentlessly, and operate with extreme ownership. Our customers are affluent business owners ($3-$200M in revenue) —the... ...Great Fit Clear, professional communication: your written/spoken English is flawless. You can explain complex fintech concepts to a non-...English language skillsLocal areaImmediate startRemote workFlexible hoursShift workNight shiftWeekend work- Chapter 2 ищет специалиста по HR-администрированию для координации процесса найма в крупных международных проектах. Вы будете заниматься оформлением договоров, проверками и настройками в HRIS, работой с документацией и взаимодействием с HR-менеджерами клиента. Роль требует...English language skills
- ...hiring an HR Administrator to shape the employee experience from onboarding through training and development. You will manage onboarding,... ...requires 2+ years in admin or project work, bilingual Spanish/English, and strong time management with proactive communication. #J-...English language skills
- ...warmth and professionalism. Communicate effectively in English—both verbal and written—to represent our customers clearly and confidently. Assess candidate... ...in the US, UK, Canada, Australia (or other English speaking country) is required Exceptional communication skills...English language skillsRemote work
- # Onboarding SpecialistCustomer SuccessRemote + TravelFull-time###... ...RoleWe're hiring an Onboarding Specialist to take new 10X ERP clients... ...sites across the US* Strong English communication skills### Why... ...Our only obligation is to our customers.### Details* Full-time,...English language skillsOngoing contractFull timeWork at officeImmediate startRemote workDay shift
10x Erp
New York, NY1 day ago - ...Prepare employment agreements in Polish and English Start background checks early enough... ...Требования: 2+ years in HR administration, onboarding, or HR operations at an international... ...You'll be contracted through Chapter 2, a specialist talent consultancy. You'll have our team...English language skillsContract work
- ...expansion into the UAE. We're looking for passionate native English-speaking tutors (American accent preferred) to join our freelance... ...Access to AI tools, placement tests, and learning resources Customized learning plans for every student Requirements ? What...English language skillsFreelanceRemote workFlexible hours
Leadintop
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Onboarding Specialist I -French/English Speaking. Be the first to apply!
Related searches
- hospital customer service representative New York, NY
- medical customer service representative New York, NY
- customer service representative apply online New York, NY
- customer service rep remote New York, NY
- customer service representative night shift New York, NY
- customer happiness specialist New York, NY
- customer service officer New York, NY
- benefit customer service representative New York, NY
- customer service consultant New York, NY
- customer service representative (remote from home) New York, NY