Hotel Director of Sales | AC Hotel Cleveland Brecksville

Director Of Sales – New Hotel LaunchShaner Hotels is seeking a dynamic Director of Sales to assist in leading the launch of a brand new 136-room AC Marriott Hotel, opening Spring 2027, within a vibrant mixed-use development.• Potential Start Date in early Quarter 4 of 2026.Shaner Hotels is seeking a driven, strategic, and relationship-focused Director of Sales to lead the hotel's sales efforts and maximize revenue growth. This leadership position is responsible for developing and executing comprehensive sales strategies, identifying new business opportunities, strengthening existing client relationships, and overseeing all aspects of the Sales Department.The Director of Sales partners closely with the General Manager and hotel leadership team to achieve revenue goals, expand market share, and position the hotel as the preferred choice for corporate, group, leisure, sports, and association business. The ideal candidate is a proactive sales leader with a proven ability to drive top-line revenue while developing a high-performing sales team.Essential Duties and Responsibilities* Develop and execute strategic sales and marketing plans to achieve and exceed hotel revenue, occupancy, and market share goals.* Focus on achieving hotel financial objectives, budget targets, and top-line revenue growth.* Oversee the daily operations of the Sales Department, ensuring compliance with company policies, franchise standards, and departmental procedures.* Maintain a thorough understanding of all Shaner Hotels, franchise, and hotel policies, ensuring the Sales team remains informed and compliant.* Identify, solicit, negotiate, and secure new business opportunities across corporate, government, association, SMERF, sports, tour, and leisure market segments.* Maintain and strengthen relationships with existing clients while actively pursuing new accounts and revenue opportunities.* Analyze market trends, competitor activity, and customer demand to identify new market segments and develop strategies for business growth.* Create and implement promotional packages, seasonal offers, and marketing initiatives to increase occupancy during need periods.* Collaborate with Marketing and hotel leadership on advertising campaigns, digital marketing initiatives, direct mail, local promotions, and community outreach efforts.* Represent the hotel at trade shows, industry conferences, Chamber of Commerce events, networking functions, and other community organizations to promote the property and generate business.* Partner with the General Manager and Revenue Management to develop pricing strategies, sales forecasts, and business plans that maximize hotel performance.* Develop, manage, and monitor the Sales Department annual operating budget while maintaining cost controls.* Recruit, hire, train, coach, mentor, and evaluate Sales team members to promote productivity, accountability, and professional growth.* Foster effective communication and collaboration with the General Manager, Revenue Management, Catering, Front Office, Food & Beverage, and other operational departments.* Review banquet event orders (BEOs) and coordinate with operational teams to ensure group and event expectations are successfully executed.* Maintain accurate sales forecasts, account management records, customer relationship management (CRM) data, and sales activity reports.* Be available to work a flexible schedule, including weekends, holidays, evenings, and varied shifts as business needs require.* Perform other duties as assigned.Qualifications* Minimum of five (5) years of progressive sales experience, preferably in the hospitality industry, including leadership responsibilities.* Proven success in generating hotel revenue through corporate, group, association, government, sports, and leisure business.* Valid driver's license with a clean driving record.* High school diploma or equivalent required; Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.* Strong knowledge of hotel operations, revenue management, sales strategy, budgeting, and forecasting.* Familiarity with local market conditions, business trends, and economic drivers.* Experience with hotel sales systems, CRM platforms, Property Management Systems (PMS), and revenue management tools.* Strong understanding of sales and marketing techniques, digital marketing, prospecting, negotiation, and account management.* Ability to prepare departmental budgets, monitor expenses, and maintain cost controls.* Ability to interpret banquet event orders (BEOs), contracts, operating procedures, and company policies.* Knowledge of event setup requirements and coordination of group business.* Excellent leadership, communication, presentation, negotiation, and relationship-building skills.* Ability to effectively communicate with guests, clients, associates, management, and community organizations.* Strong analytical, organizational, and problem-solving abilities.* Knowledge of local attractions, events, and destination resources that support hotel sales efforts.* Bilingual English/Spanish is a plus.Why Join Shaner Hotels?At Shaner Hotels, we believe exceptional sales leadership drives exceptional hotel performance. As Director of Sales, you'll play a pivotal role in growing revenue, expanding market presence, and building lasting client relationships while leading a talented team in a collaborative, performance-driven environment. Join an award-winning hospitality management company committed to developing its associates and delivering outstanding guest experiences.About the TeamShaner Hotels is excited to announce an incredible opportunity to join the opening team at the brand-new AC Hotel by Marriott Cleveland Brecksville! Currently under construction and scheduled to open in Spring 2027, this beautiful 136-room hotel will be the newest addition to Shaner Hotels' growing, award-winning portfolio.Located within Valor Acres, a premier 185-acre mixed-use development, the AC Hotel Cleveland Brecksville will be surrounded by a vibrant, walkable community featuring restaurants, shopping, entertainment, office space, and other exciting amenities. Designed with the signature European-inspired style of the AC Hotels by Marriott brand, the property will offer contemporary accommodations, thoughtfully curated spaces, and an elevated guest experience.Joining the opening team means more than starting a new job—it means helping shape the culture, service standards, and guest experience of a brand-new hotel from day one. Whether you're launching your hospitality career or taking the next step in your professional journey, this is a unique opportunity to make a lasting impact while growing with one of the hospitality industry's leading management companies.At Shaner Hotels, we are committed to investing in our associates through competitive compensation, outstanding benefits, career development opportunities, and advancement across our expanding portfolio.Be part of something extraordinary. Join the opening team at AC Hotel by Marriott Cleveland Brecksville and help create one of Northeast Ohio's newest premier hospitality destinations.About UsShaner Hotel GroupShaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.Job InfoJob Identification 236883Posting Date 10/01/2026, 06:07 PMLocations 2800 Freedom Dr, Brecksville, OH, 44141, US (On-site)Job Schedule Full timeFull Time or Part Time Full-TimeBrands AC HotelsJob Category Sales