Mentor Technician

Theres never been a better time to join TravelCenters of America! For more than 50 years millions of professional truck drivers and motorists have called our travel centers home depending on us daily for fuel food truck maintenance and essential services.

Driven by a passionate team TA is focused on growing its network of travel centers implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country to our corporate headquarters in Westlake Ohio every team member is a stakeholder in TAs success. This environment offers endless career opportunities for individuals interested in sharing their ideas growing with the company and shaping TAs future.

Job Summary

Our Truck Service team is comprised of nearly 3000 highly skilled technicians and spans coast to coast. With over 280 locations across the country TA Truck Service has a solid foundation and a forward-thinking vision. As a Mentor Technician you will train new technicians in providing accurate efficient service to customers through troubleshooting diagnosing and repairing heavy duty trucks and trailers. Our Technicians ensure we are returning every traveler to the road better than they came!

In this role you can expect to:

• Work in a fun trusting environment focused on providing great service where the expectations of the customer are exceeded
• Have extensive knowledge of the products we sell and the services we provide

• Diagnose wear conditions and together with TSA or Manager makes recommendations to customers
• Complete repairs within their capabilities and as written
• Facilitate and train new hire technicians using a prescribed curriculum
• Partner with the management team to identify training opportunities for new hires
• Take an active role in encouraging training completion and compliance
• Understand and promote Truck Service Standard Services and specialized customer programs

• Follow safety guidelines and reports potentially unsafe situations caused by team members and/or customers.

What wed like to see:

• A dedicated individual who works well with others and is excited to be part of our team!
• Good verbal and written communication skills
• Previous experience in repair or parts shop preferred
• A strong desire to mentor and train others
• Basic computer skills

• Ability to work flexible hours including nights weekends and some holidays in interior and exterior conditions
• A valid drivers license

With us youll enjoy:

• Competitive wages
• Medical dental vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discounts
• A wide variety of discounts on technology travel food and fuel
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits please visit Range
$0.00 - 0.00 per hour

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race color religion creed national or ethnic origin age marital status familial status ancestry sex gender pregnancy gender identity or expression sexual orientation mental or physical disability handicap military service or Veteran status genetic information or membership in any other category protected by applicable federal state or local law. At TravelCenters of America we invite everyone to make themselves at home.

Individuals with a disability mayrequest a reasonable accommodation related to our recruiting process. If youwould like to request an accommodation related to the recruitment processplease email us at In your email please include yourfirst and last name phone number the position and location for which you areapplying and details pertaining to the accommodation request.

Typical Physical Demands

In this role the team member is regularly required to talk and hear. Standing walking kneeling stooping bending over crouching crawling climbing and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job the employee may be exposed to outdoor elements in all seasons. Occasionally the employee will also be exposed to fumes and particles moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties the employee may be exposed to dirt dust grime grease oil gas high-concentrated cleaning solutions etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment and either the incumbent or TA Operating LLC may terminate employment at any time for any reason.

Required Experience:

IC