Sr Network Admin (NOC)
Dale Workforce Solutions
Network Operations Center (NOC) Team MemberPartial Onsite: Full team onsite Tuesday, Wednesday, and ThursdayRequired Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. Or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degreeRequired Experience: Minimum 5 years of experience in network operations, network administration, or infrastructure support environments. Experience supporting enterprise network technologies in a 24x7 operational environment. Experience troubleshooting and resolving complex network incidents. Experience performing network monitoring, operational maintenance, and infrastructure support activitiesPreferred Experience: 8+ years of experience working in enterprise infrastructure and network environments. Experience with highly available, large-scale network environments. Experience leading operational initiatives, major incident response, and infrastructure improvements. Experience creating and maintaining operational documentation and proceduresRequired Technologies: Palo Alto Firewalls, F5 Load Balancers, Cisco ACI, SolarWinds, Cisco Catalyst Center, Nexus InsightsNice To Have: Ansible, GitHub, ThousandEyesResponsibilities include: Performing daily operational health checks and environment validation. Monitoring network performance, availability, and capacity. Responding to and resolving network incidents and outages. Performing advanced troubleshooting and root cause analysis. Managing break-fix activities and service requests. Executing operational changes in accordance with established change management processes. Supporting compliance remediation efforts. Managing network backup and recovery processes. Developing and maintaining operational documentation and procedures. Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellenceDesired Soft Skills: Strong attention to detail. Excellent written and verbal communication skills. Ability to prioritize and manage multiple activities simultaneously. Strong analytical and troubleshooting capabilities. Ability to remain effective during critical incidents and outage situations. Team-oriented mindset with a strong customer service focus Dale Workforce Solutions
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