Commercial Escrow Officer (Hybrid)

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit We DoWork as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus.We are looking to add a Commercial Escrow Officer to our growing team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.What You’ll Do:Continually grow and service the business by providing outstanding customer serviceComplete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lenderWork cross-functionally with Underwriting to monitor and mitigate risk to the companyResponsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contractComplete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transactionPrepare legal documents for the closure of the saleComply with regulatory requirements by adhering, and enforcing adherence, to requirementsWhat You’ll Bring:3-5 years of escrow related experience as an Escrow Officer, preferably in CommercialPassion for helping customers while maintaining a professional and positive attitudeExcellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationshipsProblem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issuesMay require escrow officer certification dependent upon stateComfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologiesThrives in contributing to a team, working together to deliver beyond customer expectationsHigh School Diploma/EquivalentAdvanced working knowledge of MS ExcelPay Range: $28.09 - $37.44 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr First American