Food Expeditor | CASA NEOS

Job Description

Job Description

WHO ARE WE?

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.

Job Description

POSITION SUMMARY

We are seeking a detail-oriented and highly organized food expeditor to support exceptional dining experiences in a fast-paced luxury environment. Being a food expeditor requires strong communication skills, precision, urgency, and a commitment to quality and presentation standards.

The food expeditor plays a critical role in the flow of service by acting as the liaison between the kitchen and front-of-house team, ensuring that dishes are prepared accurately, presented to standard, and delivered efficiently. This position helps maintain service timing, supports team coordination, and contributes to a seamless and elevated guest experience.

RESPONSIBILITIES

• Expos coordinate the timing and flow of dishes from the kitchen to ensure accurate and efficient service.
• Inspect plate presentation, quality, and completeness before releasing dishes to the dining room.
• Communicate clearly with chefs, runners, and servers regarding order status, modifications, and priority tables.
• Kitchen Expeditors organize tickets and monitor pacing to maintain proper course timing and service standards.
• Maintain a clean, organized expo station and ensure service tools and supplies are fully stocked.
• Support problem resolution by addressing delays, missing items, or quality concerns promptly.
• Food expos follow all sanitation, safety, and company policies while promoting teamwork and positive communication.
• Assist with opening, closing, and side work duties as assigned by management.
• Participate in team meetings, trainings, and continuous improvement initiatives.
• Food expeditors must follow all company policies, service standards, sanitation guidelines, and proper equipment usage.
• Demonstrate strong attention to detail, communication skills, and ability to multitask under pressure.
• Maintain reliable attendance, punctuality, and a performance-driven mindset.
• Ability to stand for extended periods and frequently lift up to 50 pounds
• This is not an exhaustive list of job responsibilities.

REQUIREMENTS AND QUALIFICATIONS

• 1 -2 years of experience in a full-service or fine dining restaurant environment preferred
• Flexible availability, including evenings, weekends, and holidays

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, carry, push, or pull up to 50 pounds as needed.
• Frequent bending, reaching, twisting, and repetitive movements.
• Ability to work in a fast-paced environment with varying noise levels and temperatures.
• Ability to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditions.

The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job. They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.