Vice President of Operations and Housing Development

Job Description

Job Description

Summary:

This position provides the essential leadership for start-up, development and on-going operation of facilities and Elmcor’s Mixed Use- Supportive/Affordable Housing Program providing opportunities for low-income individuals and those with special needs, to improve their health, quality of life and maintain living in the community for as long as possible. Responsible for, property and fiscal oversight, development of policies and procedures, hiring, supervising, training and development of operations staff, reporting to funding sources, interfacing with community members and other stakeholders. Serves as a member of Senior Management Team. This position reports to the Executive Director.

Essential Duties and Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Implements, monitors, and revises, as needed, operational systems and procedures to meet the changing internal or external requirements of the organization.
• Evaluate job functions and organizational roles on a regular basis, and develop procedural and functional changes to improve efficiency and organization.
• Develop and maintain a Supportive Housing Operations Manual that establishes uniform policies and procedures for property operations.
• Managing the development of new properties by researching market trends, negotiating deals with sellers and tenants, and overseeing construction.
• Managing property portfolios by identifying opportunities for sales, development, or leasing of individual properties.
• Coordinating with architects, engineers, contractors, or other consultants as needed to ensure that construction/capital projects proceed according to schedule.
• Managing the design and construction of new buildings or renovations of existing structures.
• Establish and maintain rent schedules and utility allowances for each property in accordance with funder guidelines.
• Review loss to lease, days vacant, delinquencies, Combined Management Report and any other reports monthly and quarterly to ensure properties are maintaining optimal occupancy and revenue.
• Review financials, budget variance reports and availability reports monthly to monitor financial stability of properties.
• Supervision of maintenance and repair activities, contracted services, and custodial services, and ensuring the physical operation meets budgetary and strategic objectives.
• Supervises Building Supervisors/Managers responsible for scheduling and oversight of building and grounds upkeep and repair; responsible for safety and security, electrical, plumbing, heating, air conditioning, and ventilation services
• Contributes to strategic planning by evaluating and projecting future facility needs and proposing options to achieve them.
• Oversee and establish service contracts in accordance with insurance, grant, and asset

management requirements.

• Coordinate industry-appropriate training opportunities for both property management and

emphasize the importance of cross-training for effective blended management and a commitment to high performance and continuous improvement.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities.
• Ethics – Treats people with respect; Works with integrity and ethically; Upholds organizational values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision making process.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
• Quality – Demonstrates accuracy and thoroughness; Looks for way to improve and promote quality; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in a timely manner, Works quickly.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternative plan.
• Initiative – Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Participant Service – Manages difficult or emotional participant situations; Responds to requests for service and assistance; Meets commitments.
• Oral and Written Communication – Speaks clearly, listens and gets clarification; Responds well to questions: Writes clearly and edits work for spelling and grammar.
• Quality Management : Looks for ways to improve and promote quality, demonstrating accuracy and thoroughness.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Masters preferred or BA/BS in business, management, real estate development, and/or non-profit management.
• Minimum of 5 years of experience in management working in either non-profit or for-profit housing development and/or property management. Experience with working with adults around mental health, substance use, and/or homelessness.
• Must have strong computer skills.
• Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and toxicology test.

Other Skills and Abilities:

• Responds to changes in work requirements
• Shows flexibility in changing of schedules as needed.
• Be willing to take on additional responsibilities as requested.
• Uses good judgment in bringing issues to the attention of supervisor.
• Organizes tasks, manages time well and directs oneself.
• Performs job tasks in a manner that does not result in negative audit reviews.
• Provides appropriate notice for absences and late arrivals, and is not chronically absent or late.
• Refers to and follows agency policy and procedures.
• Responds to opportunities and requirements for skill development.
• Demonstrates openness to input on work issues from supervisor and co-workers.
• Meets productivity requirements for position.
• Maintains a work focused atmosphere; shares techniques for increasing productivity.
• Performs duties in a manner that expedites work requirements.
• Manages time, adheres to deadlines and prioritizes tasks.
• Reports potential safety hazards on agency property.
• Uses good judgment in matters of safety and liability for which there may not be prescribed procedures.
• Shares information only where the “need to know” exists.
• Conversations are conducted with privacy in mind (information is not discussed in public areas).
• Demonstrates tact, courtesy, and helpfulness in relating to community agencies, coworkers, participants and other associates.
• Responds to problems and conflict with solution-focused thinking.
• Works effectively with people regardless of race, color, religion, gender, age, citizenship, marital status, disability, or national origin.

We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks.

• 25 Vacation Days Annually
• 12 Sick Days
• Floating Holiday 1 annually
• 401K retirement plan with 3% match after 90 days of employment
• Medical Benefits after 30 days of employment with Cigna
• Dental/Vision eligible after 90 days of employment
• Access to Gym/Weight Room
• Access to Boxing Ring
• Short Term DIsability
• Life, Accidental Insurance available through Aflac
• Transit Chek for commuting expenses
• Legal Shield for legal services
• Public Service Loan Forgiveness (PSLF) participants

Are you passionate about making a meaningful impact in your community?

Join Elmcor Youth & Adult Activities as a VP Operations & Housing Development and be part of a dedicated team committed to empowering individuals and families. This is more than just a job — it’s an opportunity to use your skills, compassion, and expertise to create lasting change.

If you’re looking for a role where your work truly matters, we’d love to hear from you. Apply today and take the next step in a career with purpose.

M-F 10AM - 6PM
Schedule subject to change based on program need.