Care Concierge-Evening shift (3-11)

Job Description

Job Description

We are seeking a qualified and committed team member to join our efforts in providing quality care in all aspects of the patient journey. Please consider the following team member opportunity and apply today!

Supports the Admissions Department's activities in the pre-admission, admission, discharge, and follow-up processes

Coordinates resident / patient referral and approval process.

Conducts tours of facility with potential residents / patients and their family members.

Tracks pre-admission referral activity daily / weekly.

Assists the Admissions Manager with arrangements and confirmation of all admissions.

Notifies Departments of anticipated admission.

Assures contracts are completed on a timely basis.

Ensures specialized equipment is ordered as indicated (reviews contract content for need to obtain prior approval from authorized payer).

Ensures level of care approval obtained as indicated and / or OBRA screen (PASSAR, MIMR) is completed.

Completes records and documentation in accordance with company policy and state and federal guidelines.

Performs other duties as assigned.

One or more years’ experience in health care sales /marketing / insurance or commensurate educations preferred.

Must be familiar with medical terminology.

Proficient in the use of personal computer.