Operations Team Member

Location: Fond Memories - New Braunfels TX Compensation: $17.00$19.00 per hour (DOE)
Schedule: Full-Time Monday - Friday 1:30pm - 10pm
Benefits: Industry-Leading Benefits Package

No previous industry experience is required well provide all the training you need to succeed.

Do Meaningful Work Every Day

At Gateway Services we help families through one of lifes most difficult moments by providing compassionate pet aftercare services.

As an Operational Team Member youll help ensure every pet entrusted to our care is treated with dignity respect and attention to detail. Working alongside a supportive team youll make a meaningful difference for veterinary partners and pet families every day.

No previous industry experience is required well provide all the training you need to succeed.

Why Gateway

At Gateway youre not just joining another employer.

Youre joining North Americas leading pet aftercare provider serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay outstanding benefits paid training career development and supportive leadership.

Benefits Youll Appreciate

We believe taking care of our Team Members is just as important as taking care of the families we serve.

• Competitive hourly pay
• Medical Dental & Vision coverage
• 401(k) Retirement Savings Plan with employer matching contributions
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid vacation and company holidays
• Paid training and career development
• Employee Assistance Program (EAP)
• Gateway CarePath emotional wellness program
• Health Savings Account & Flexible Spending Accounts
• Pet Insurance
• Employee Discount Marketplace
• Career advancement opportunities

Unique to Gateway

Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare.

What Youll Do

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean safe and organized work environment.
• Work with teammates to meet daily production goals.

Is This You

• You enjoy hands-on physical work.
• You pay attention to detail.
• Youre dependable and punctual.
• You work well as part of a team.
• You follow safety procedures.
• Youre comfortable working around deceased pets.
• You take pride in doing quality work.

Working Environment

• On-site role within a Gateway Care Center.
• Active position involving standing walking and lifting throughout the shift.

Ready to Build a Meaningful Career

If youre looking for more than just another job and want to build a career with a company that values people purpose and professionalism wed love to hear from you.

Apply today and become part of the Gateway team.

Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities please visit

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