Medical Case Aide - Community Care Center

Work where every moment matters.


Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.


Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation ( CESI ), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.


Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.
Job Summary:
Provide case management to clients with multiple medical and psychosocial needs. Coordinate psychosocial support services with community based social and substance abuse agencies and case managers. To increase client entry into and retention within medical care while improving each client's overall quality of life through the development and monitoring of practical and realistic plans of care.


Job Responsibilities:

• Maintain a caseload HIV+ clients consistent with requirements of the Ryan White Contract

• Triage and assignment of incoming clients; maintain a waitlist as appropriate

• Provide back-up coverage for other MCMs who may be out on vacation or on extended leaves of absence, when necessary. This will be done in conjunction with the Program Manager and the Physician Lead

• Determine client eligibility for Ryan White funded services including financial assistance and budgeting

• Conduct a comprehensive intake with particular emphasis on medical-related needs and other needs that may jeopardize a client's optimal health outcomes consistent with the requirements of the Ryan White Contract,

• Partner with each client to create an individualized Plan of Care that addresses the needs of each client and attempts to alleviate real and potential barriers to medical care and medical compliance.

• Review each client's medical status including CD4 counts, viral loads, medication changes and type and severity of symptoms

• Connect clients to appropriate medical, supportive and entitlement services that have been identified in the plan of care

• Advocate on behalf of clients for the removal of barriers to quality medical care

• Maintain complete, orderly and updated client files in compliance with HIPAA regulations, Ryan White Part A procedures and State of Connecticut Ryan White MCM Standards of Care

• Develop a working knowledge of government entitlement programs, AIDS assistance programs and community social service programs

• Timely entry of activity into the CAREWare automated system

• Complete program reports as necessary

• Serve on agency committees as requested by supervisor

• Local travel using a personal vehicle may be required

Qualifications:

• Bachelor's Degree in Social Work or human services field or combination of education and the experience listed.
• Five years of experience relevant to case management in a healthcare or public welfare setting which includes the requirement of the current Ryan White Standard of Care.
• Bilingual (English/Spanish

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .
As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.