Merchandise Manager

What does the Merchandise Manager do? Under the leadership of the Store Manager, directly leads the Freight team, and all associates of the store while the Manager on Duty. The Merchandise Manager (MM) is responsible for executing merchandising standards throughout the store. The Merchandise Manager is also responsible to “Wow the Customer”, operational controls, inventory integrity, asset protection, cleanliness, safety and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Merchandise Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Merchandise Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people’s lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes of MM Leadership Trainer/Developer/Motivator Communication Ownership/Commitment Accountability/Delegation/Follow Up Sales Driver/Goal Oriented Professionalism Emerging Skill - Planning/Time Management RESPONSIBILITIES Ensures Merchandise Movement Process is flawlessly executed Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party Responsible for opening and closing store procedures Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Assists in staff scheduling Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.) Uses financial reporting to drive business opportunities Assists payroll process and ensures budget is in line with plan Assists in merchandising procedures Responsible for maintaining assigned zone Sets and maintains Market Plan, Signage, and other Merchandise Sets Ensures the execution of company Inventory Integrity process Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Leads Asset Protection and Safety processes and holds associates accountable Delivers exceptional customer service through personal contact with customers Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Leads and ensures Five Below’s Packaway Process is completed within timeframes provided Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room Additional responsibilities This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Key Measurables Sales AP Audits Shrink Results Expense Control ADS CSAT scores Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS High School Graduate or equivalent. College experience preferred Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Benefits Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Equal Opportunity Employer Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. Position Type and Starting Pay Position Type: Hourly Position Starting At: $15.00 About Five Below fivebelow.com/info/careers Careers Site Five Below is a leading growth retailer offering trend‑right, extreme value, high-quality products loved by the kid and the kid in all of us. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme-value items priced beyond $5, Five Below makes it easy to say YES! to the newest, coolest stuff across awesome Five Below worlds: Candy, Style, Party, Room, Create, Tech, Sports, and New & Now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has over 1,900 stores in 46 states. #J-18808-Ljbffr