IT Product Manager - Digital Banking

Why Join This Team

Provide planning, development, and continuous improvement of digital banking experiences in partnership with senior product leaders. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions.

This position is hybrid.

NYC Salary range: $105,468 - $125,168 annually; compensation is commensurate to geographic location.

What You'll Do

• Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Drive digital banking product vision, roadmap, and delivery plans in partnership with senior leaders.
• Own and manage assigned features and functional areas within the digital banking platform.
• Collaborate with cross-functional teams (business, technology, marketing, and support) to deliver and enhance digital products.
• Gather and translate business and member needs into clear product requirements, user stories, and acceptance criteria.
• Prioritize features based on member needs, business value, and data-driven insights.
• Communicate product plans, progress, and outcomes to internal stakeholders.
• Coordinate and support product launches, including go-to-market execution and post-release activities.
• Monitor product performance and drive continuous improvement.
• Maintain and refine product backlogs while supporting Agile delivery practices.
• Serve as the primary point of contact for assigned product areas.
• Ensure products meet all regulatory and compliance requirements.
• Model UNFCU's mission, values, and service excellence standards.
• Perform additional responsibilities as assigned.
• Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.

What We're Seeking

• Bachelor's degree in Computer Science or a related field
• 3–5 years of experience in product management or a related role
• Experience delivering digital or web-based products using Agile/Scrum
• Experience managing digital or web based products using Agile/Scrum practices
• Familiarity with online and/or mobile banking products

What Makes You Stand Out

• Financial services experience a plus
• Ability to define epics, features, and user stories and translate ideas into actionable backlog items
• Comfort working with data, metrics, and business goals to help prioritize product work

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.