Room Service

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: 

Room Service servers are responsible for ensuring that all hotel guests have the highest quality in-room dining experience possible.  Take dining orders over the phone in a courteous, professional, and knowledgeable manner; set delivery trays with high attention to detail, and ensure correct items are delivered to each guest!  Work in conjunction with the kitchen staff to provide guests with up-to-date menu information and any available specials.   

Job Specifications:  

• Starting Wage: $11.79/hr - $13.33/hr  
  • If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips
• Employment Type: Year Round  
• Shift Type: Full Time
• Housing Availability: Yes 

Job Responsibilities: 

• Provide superior service to our customers (internal and external) at all times.  
• Stock service stations with supplies, beverages, condiments, etc. 
• Take orders using proper phone etiquette and demonstrate knowledge of menus. 
• Knowledge of fine food and beverage - including preparation, presentation, and service. 
• Clean and maintain service stations as well as other work areas. 
• Perform routine food preparation tasks as assigned. 
• Basic wine, spirit, and beer knowledge and understanding of UDABC laws. 
• Provide in-room dining tableside service as requested. 
• Ensure that alcoholic beverages are not sold or served to underage customers/guests. 
• Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways. 
• Perform other duties as assigned. 

Job Requirements: 

• Ability to stand for extended periods of time. 
• Ability to bend, lift, and carry heavy objects. 
• Must be 21 years of age or older to serve alcohol. 
• High School education desirable. 
• Previous food service experience desirable. 
• Good personal hygiene and neat appearance is required. 
• Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons. 
• Basic reading, writing, and math skills are required.

The expected pay range is $11.79/hr - $13.33/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  510185
Reference Date: 07/17/2025 
Job Code Function: Front of House