Long Term Disability Claims Advisor

Long Term Disability Claims Advisor

We're looking for a driven and compassionate experienced Long-Term Disability (LTD) Claims Examiners to join our growing team in a 100% remote environment. In this role, you'll make a meaningful impacthelping individuals navigate some of life's most challenging moments while delivering fair, timely, and thoughtful claim decisions. At Lincoln, you'll partner with some of the most respected clients in the industry, contributing to solutions that set the standard for quality, innovation, and customer experience. You'll thrive in a high-performance, collaborative environment where your expertise is valued, and your work truly matters. If you enjoy working in a fast-paced team environment, then please read on!

Why should you join our team?

• Make a meaningful impact Support individuals through life's most critical moments by delivering thoughtful, fair, and timely claim decisions.
• Join a high-performing, respected team Be part of a collaborative environment known for best-in-class audit performance and operational excellence.
• Grow your career with purpose Develop your expertise in a supportive environment that values continuous learning, professional growth, and advancement.
• Thrive in an innovative environment Work within a dynamic team that embraces change, drives continuous improvement, and is shaping the future of claims.

What you'll be doing

• Independently manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, partnering with claimants, employers, and medical professionals via phone and email to gather and assess information related to disability status and applicable state and federal benefits.
• Conduct initial and ongoing interviews with claimants to gather key information for claim evaluation, while reviewing medical documentation and partnering with clinical and vocational experts to support informed decisions.
• Deliver timely and ethical claim determinations, ensuring consistency with company guidelines and regulatory standards.
• Collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to support appropriate, ethical, and timely claim determinations.
• Review complex medical records and leverage a variety of tools and resources to determine appropriate claim durations and guide ongoing action planning throughout the claim lifecycle.
• Deliver exceptional customer service by proactively identifying needs and opportunities, while building strong relationships with claimants, employers, and internal partners.

What we're looking for

• Must-have experience (Required): 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's). 1+ Years of long-term disability claims experience directly aligned with the specific responsibilities for this role. Strong written and verbal communication skills. Excellent organization skills with the ability to multi-task.
• Nice-to-have Experience (Preferred): Experience mentoring or coaching newer examiners. Continuous improvement mindset (process optimization, efficiency, quality). Exposure to predictive analytics / AI tools.

Application Deadline Applications will be accepted through July 3rd, 2026, and posting may come down earlier due to applicant volume.

What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $44,800 - $81,400 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.