Sales Support Coordinator (Hybrid)

Responsibilities Administrative/Clerical Support Provide a wide variety of administrative and clerical support to Managers, Attorneys and Sales Reps Scheduling/Travel arrangements Expense reports and invoice processing Monitor general voicemail inbox May support sales representatives in account servicing as needed Customer Service Assists in customer service functions. Acts as the team's resource and subject matter expert to answer questions and resolve issues Record Keeping & Reporting Generates reports and gathers information to help support sales initiatives Maintains sales database systems (GAB, Sales Force etc.) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systems Marketing/Social Media/Event Planning May coordinate the workflow of marketing-related requests Manages marketing requests and distributes marketing materials such as flyers and brochures to the team and customer base as needed. Coordinates venues and vendors for tradeshows and company events Training & Education Responsible for providing event follow up communication as needed to clients and staff Delivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training. May include onboarding training and soft skills training Coordinates and executes educational and training events. Assists in resourcing and logistics Other duties as assigned Qualifications High School diploma or equivalent 1-3 years of experience Working knowledge of fundamental concepts, practices and procedures of the sales department/field Familiarity with sales database systems or software such as Salesforce Good listening, verbal and written communication skills Good customer service skills Establishes effective working relationships at the work group level Good organizational skills with the ability to multi-task, prioritize and follow up Proficient in Microsoft Word, Excel and PowerPoint Pay Range: $18.46 - $24.63 Hourly Benefits First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and employee stock purchase plan. #J-18808-Ljbffr