Senior Quality Assurance Engineer
Kelly Services
Job Description
Job Description
Location: Billerica, MA
Job Type: Contract-to-Hire
Schedule: Onsite 4–5 days per week, occasional flexibility for remote work 1 day per week
This is an excellent opportunity for an experienced Quality Engineer to play a critical role in strengthening and improving Quality Management Systems (QMS) within a highly regulated medical device manufacturing environment.
The ideal candidate will bring hands-on experience in QMS remediation, regulatory compliance, risk management, and quality systems improvement , along with the flexibility to thrive in a fast-paced, evolving environment.
This position will initially focus heavily on QMS remediation and compliance initiatives, with the opportunity to transition into Design Assurance and New Product Development (NPD) activities as remediation efforts progress.
Key ResponsibilitiesLead and support QMS remediation initiatives, including identifying compliance gaps, implementing corrective actions, and ensuring sustainable resolution of audit findings.
Assess, revise, and improve quality processes and procedures to ensure compliance with FDA regulations, ISO 13485, ISO 14971, and applicable international regulatory requirements.
Support internal, external, and regulatory audits, including audit preparation, responses, corrective action plans, and effectiveness verification.
Drive continuous improvement efforts across CAPA, nonconformance management, change control, document control, and risk management processes.
Conduct and support risk management activities, including FMEAs, risk assessments, Risk Priority Numbers (RPNs), and risk mitigation strategies.
Collaborate closely with Quality, Regulatory Affairs, R&D, Manufacturing, and Operations teams to address quality system gaps and strengthen compliance.
Review and improve existing quality documentation, procedures, and processes within a primarily paper-based QMS environment.
Support root-cause investigations and implementation of effective corrective and preventive actions.
Provide Design Assurance support for product development, product changes, and sustaining engineering activities as remediation priorities evolve.
Support end-to-end Design Controls, including design inputs and outputs, design reviews, verification and validation, design transfer, and design changes.
Ensure quality and regulatory requirements are integrated throughout the product lifecycle.
Required:
Bachelor's degree in Engineering, Science, or a related technical discipline.
Minimum of 4 years of Quality Engineering experience within an FDA-regulated medical device manufacturing environment.
Demonstrated hands-on experience with QMS remediation, quality system improvements, and regulatory compliance initiatives .
Strong working knowledge of FDA 21 CFR Part 820/QMSR, ISO 13485, and ISO 14971.
Experience with CAPA, nonconformances, root-cause investigations, and corrective action implementation.
Experience with risk management tools and methodologies, including FMEAs, risk assessments, and RPN scoring.
Working knowledge of Design Controls and quality requirements throughout the product development lifecycle.
Strong documentation, organizational, analytical, and problem-solving skills.
Ability to work independently, manage competing priorities, and adapt to changing business needs.
Excellent communication and cross-functional collaboration skills.
Proficiency with Microsoft Office applications, including Excel, Word, Teams, SharePoint, and OneDrive.
Ability to work onsite in Billerica, MA, 4–5 days per week.
Preferred:
Experience within the In Vitro Diagnostics (IVD) industry.
Familiarity with EU IVDR/MDR requirements.
Experience supporting FDA inspections, regulatory audits, or significant quality system remediation projects.
Experience with end-to-end Design Assurance and New Product Development (NPD).
Experience working with paper-based Quality Management Systems.
Experience improving quality processes in rapidly changing or highly regulated manufacturing environments.
High-Impact Work: Play a key role in a significant QMS remediation and quality systems improvement initiative.
Cross-Functional Collaboration: Work directly with Quality and Regulatory leadership and partner with engineering, manufacturing, and regulatory teams.
Professional Growth: Gain exposure to complex quality challenges, regulatory compliance initiatives, and Design Assurance activities.
Long-Term Potential: Contract-to-hire opportunity with potential for permanent conversion as the remediation project progresses.
Variety of Responsibilities: Initially focus on QMS remediation, with the opportunity to expand into Design Controls and New Product Development.
We're seeking a hands-on, solutions-oriented Quality Engineer who is comfortable navigating complex quality challenges and driving meaningful improvements. The successful candidate will be adaptable, highly organized, collaborative, and able to bring structure to an evolving environment.
If you have a strong background in medical device quality systems, enjoy solving complex compliance challenges, and want to make a measurable impact, we encourage you to apply!
Apply today through Kelly Science to learn more about this opportunity.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly® Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.$85.67k - $159.11k
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