Operations Manager- Clinic Setting

Position: Operations Manager – Clinic Setting Location: Crown Point, IN Job Id: 31448 # of Openings: 1 Overview As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and ownership of financial, safety, and compliance of your location. Your goal is… To Transform the lives of children with autism and the clinicians who support them. Benefits Competitive Pay: Base salary between $65,000–$85,000 per year. Compensation range is based on professional experience and market allocations. Bonus: Potential of up to $18,000 – Monthly & Quarterly! Career Growth: Clear pathways from OM Senior OM Group to OM Regional Director of Operations (RDO), Senior RDO. Professional Development: Learning is one of our core values! Instilled through Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX. 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure Student Loan Repayment Employer Contributions Maternity/Paternity Award up to $3,000 & FSA Options for childcare. Door Dash Pass, Team Happy Hours, and Regional Night of Honors. Up to $600 Student Loan Repayment Options & Tuition Discounts. 90% Health Insurance Coverage for ABC Teammates. 401k Retirement Plans with 2% Company Matching with 100% Vesting. Responsibilities Metrics & Financials: Monthly tracking of KPIs, clinic budgets, and team performance. Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding journey. Team Leadership: Attract, engage & retain 25‑50 teammates who deliver on clinical excellence. Conduct performance evaluations, corrective actions and development plans. Plan monthly & quarterly team events and celebrations. Clinical Outcomes: Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on operations quality. Qualifications At least 6 years of people‑management experience leading a large team of professionals across multiple sites and/or district management. Bachelor's or Master's degree preferred or considerable people‑management experience required. High EQ – works with kids with developmental delays and their families. Strong and professional communication style among department leaders. An impact player who will provide an amazing experience to all teammates & families – never afraid to run to the fire and save the day. Physical Requirements Ability to sit, stand, walk, assume a variety of positions (bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead). Ability to lift or move up to 50 pounds. Ability to maintain near and far visual acuity. Must be physically present at assigned job location. Ability to properly wear necessary PPE. Ability to hear, understand, and distinguish speech or other sounds. Exposure to moderate-to-loud noise frequently. Ability to make independent decisions and evaluate consequences. Ability to safely and successfully perform essential functions consistent with ADA, FMLA, and other standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with ADA, FMLA and other standards. EEO Statement ABC is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Action Behavior Centers