Pharmacy Customer Service Associate
$16 - $18 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $16 - $18 / Hourly
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Spanish Fort, AL vacancy
- Job DescriptionBasic QualificationsMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.Preferred QualificationsPrefer six months of experience in a retail ...SuggestedWork experience placementFlexible hoursAfternoon shift
- ...Walgreens in Mobile, AL is seeking a Pharmacy Support Team member who provides courteous, efficient checkout and helps pharmacists with... ...prescription processing under supervision. You will assist customers in locating products, maintain store ambiance, and support inventory...Suggested
$58.7k - $78.5k
...territory to promote our homecare services. Build and maintain client... ...and provide input on key customer opportunities, service line... ...related science (e.g., nursing, pharmacy, etc.) or the equivalent plus... ...whole-person well-being. Associate benefits are designed to encourage...SuggestedContract workTemporary workWork at office$16 - $18 per hour
...and delivers a distinctive and delightful customer experience. Registers sales on assigned... ...fair, friendly, and efficient checkout service. In accordance with state and federal regulations... ...direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems...SuggestedHourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift$58.7k - $78.5k
...territory to promote our homecare services. Build and maintain client... ...and provide input on key customer opportunities, service line... ...related science (e.g., nursing, pharmacy, etc.) or the equivalent plus... ...whole-person well-being. Associate benefits are designed to encourage...SuggestedFull timeContract workTemporary workApprenticeshipWork at office- Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cuFor contractors
- ...Club Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing...Part timeSeasonal workLocal areaShift work
$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull time$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull time$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly pay- Join to apply for the Customer Service Associate I role at Dollar Tree Stores 2 days ago Be among the first 25 applicants Join to apply for the... ...health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee...Full timeContract workPart timeLocal area
$15 - $17.5 per hour
Overview Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$16 - $19 per hour
Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer... ..., and opportunities for advancement into Shift Lead, Pharmacy Technician, or Assistant Store Manager roles. Some locations...Hourly payFull timePart timeShift workNight shiftWeekend work- ...Job Title Overview Performs a variety of clerical and administrative duties to ensure customer satisfaction and efficient department/clinic operations. Qualifications Minimum Qualifications: Strong verbal and written communication skills Proficient in general computer...
$15 per hour
...Hiring!Ashleigh Mooney - State Farm Agent is a leading insurance agency dedicated to providing exceptional service and building lasting relationships with our customers. We are currently seeking a friendly, organized, and proactive individual to join our team as a...For contractorsWork at office$17 - $22 per hour
Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. Customer Service Associates are responsible for greeting members, operating cash registers, processing payments, assisting with returns and exchanges...Hourly payFull timePart time- ...team member to deliver friendly checkout service, assist pharmacists, and support daily... ...fast-paced environment. You will engage customers, handle transactions, and help with inventory... ...shifts, and a willingness to learn pharmacy processes. Equal opportunity employer; benefits...Flexible hours
$69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...Remote workWork from homeFlexible hours- ...Customer Service and Sales Representative Are you a people-person who thrives on turning conversations into connectionsand connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support...Remote workFlexible hours
- A retail company in Loxley, Alabama is seeking a part-time Customer Service Associate I to assist customers, manage sales transactions, and ensure store cleanliness. Candidates should have a high school diploma or equivalent, with preferred experience in customer service...Part time
- Family Dollar in Prichard, Alabama is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions, manage transactions at the cash register, and help maintain store stock and cleanliness. The role emphasizes...Part time
- Goodwill-Easter Seals Minnesota in Alexandria, MN seeks a Customer Service Associate for a part-time position at 219 3rd Ave E, Alexandria. You will handle fast, friendly transactions at the point of sale and maintain merchandising standards while keeping the store clean...Part time
$16 - $22 per hour
FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions. Retail Customer Associates are responsible for greeting customers, processing shipping orders...Hourly payFull timeWork at officeShift workWeekend workAfternoon shift$16.18 - $20.31 per hour
...Create meaningful connections with every customer, with your personalized sales expertise.... ...- the latest devices and personalized services that bring friends, families and communities... ...like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team...Hourly payTemporary workLocal areaFlexible hours- ...Description Busy multi-specialty practice seeking an experienced Medical Clinic Receptionist. Qualified candidates must have excellent customer service, communication and computer skills, be organized and detailed oriented. Medical office experienced required. Knowledge of...Work at office
- ...Day Sick Pay for Hourly Teammates Employee Assistance Program On the Job Training & Certification DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Greet patients and customers Answer the telephone in a professional manner Book appointments accurately Other duties as...Hourly payFull timeWork at officeNight shiftWeekend workAfternoon shift
$16 - $35 per hour
...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...Hourly payFull timeLocal areaShift workNight shift$30k - $40k
...Agent Team Member Randon Carnathan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal...For contractorsWork at office- ...Ulta Beauty in Daphne, AL is looking for a Task Associate who will help deliver operational excellence, keep fixtures stocked, maintain store cleanliness, and support the Merchandise and Operations teams. You’ll focus on availability, compliance, and guest satisfaction...Flexible hoursDay shiftAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- customer service attendant Spanish Fort, AL
- airport customer experience specialist Spanish Fort, AL
- customer support associate Spanish Fort, AL
- customer service officer Spanish Fort, AL
- customer service representative csr Spanish Fort, AL
- customer relations representative Spanish Fort, AL
- customer relations specialist Spanish Fort, AL
- customer service representative Spanish Fort, AL
- customer service representative data entry Spanish Fort, AL
- airline customer service agent Spanish Fort, AL



