SVP Default Servicing

Who we are Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for Cornerstone Servicing is seeking a SVP, Default Servicing. This role is responsible for oversight related to the servicing of mortgage loans that are in default. Location: Galleria Area of Houston, TX Key Responsibilities Provide leadership and guidance to direct reports, and provide clarity around priorities and goals Work across functional areas to ensure collaboration of shared goals Ensure effective default management strategies to maximize asset value, including collection efforts, loss mitigation, bankruptcy, and timely foreclosure management Ensure timely and complete filing of default related claims to mitigate financial risk and ensure timely compensation for loss mitigation activities Manages a team of VP and Directors ensuring compliance with regulatory and internal requirements workflow Ensure departmental training is completed as required, manage productivity and effectiveness, and ensure timely evaluation of team member performance Ensure defaulted loans are serviced in compliance with federal, state, agency and GSE requirements Drive technology and process improvements that create efficiencies and maximize team member performance Ensure effective First Line of Defense controls (including QC) and KPI’s are in place and periodically report on compliance with those metrics Continually improve the default administrative functions; directing projects and investigating and resolving gaps in functionality Perform other job-duty related issues as assigned What you’ll need to be successful High School Diploma, GED or equivalent experience Minimum 7 years of experience in mortgage industry Minimum 5 years of experience in Default Administration Must have minimum of 10 years of leadership experience/and or management Experience in First Line of Defense control implementation Leadership and proficient knowledge of federal regulations, state laws, ad GSE/government requirements Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines Experience in workflow management and KPI reporting Exceptional organization and time management a must Results oriented and ability to adapt and be comfortable with change based on the business needs Exceptional interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally Must display Personal Accountability What we offer Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. #J-18808-Ljbffr