Store Manager

Turn donations into hope and second chances. The Salvation Army of Fond du Lac is seeking a passionate and motivated Thrift Store Manager to lead our retail operations while advancing our mission of serving the community. In this role, you'll oversee daily store operations, inspire employees and volunteers, create an exceptional shopping experience, and help transform donated goods into resources that support life-changing programs throughout the community.

The Thrift Store Manager will manage the thrift store operations, including receiving and pricing donations. Oversees all employees and volunteers in the thrift store.


About the role:

• Recruits, interviews and selects candidates for store positions, and makes hiring recommendations. Onboards, trains, supervises, schedules, monitors and evaluates the work performance of the store staff.
• Prepare information for TSAMM entries for employee actions, equipment, and property matters for the store.
• Ensures a clean and inviting store appearance. Displays merchandise to attract positive attention from customers, including seasonal displays.
• Works with Corps Officers to set monthly and annual sales goals; maintains sufficient stock and adjusts merchandise and sales approach to achieve those goals.
• Maintains and reviews accurate records of shift receipts including merchandise categories to identify opportunities to increase profitability.
• Ensures income is deposited daily and ensures cash drawers are reconciled per policy.
• Handles all customer concerns and complaints and communicates these with the Corps Officer.
• Maintains a social media presence to advertise, and engage with the public.
• Ensures income is deposited daily and ensures cash drawers are reconciled per policy.
• Handles all customer concerns and complaints and communicates these with the Corps Officer.
• Maintains a social media presence to advertise, and engage with the public.

Education: High School Diploma or equivalent

Experience: Three years experience in a retail environment, including supervisory and management experience. Certifications: Valid Driver's License with approval to drive from TSA's insurance carrier; DOT certification preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.


We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.

Compensation :

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation: $20.11 - $25.14/hour, based on experience.