IT Service Desk Lead: Incident & Support

Calibre Inc

CALIBRE in McKinney, Texas is seeking a Level 2 Service Request Analyst to efficiently manage service requests and provide technical assistance. Your role includes troubleshooting issues, ensuring customer satisfaction, and collaborating with cross-functional teams to resolve escalated requests. Candidates should have a Bachelor’s degree in computer science or a related field, alongside 3+ years of relevant experience and strong communication skills to bridge technical knowledge with customer needs. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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