Retail Assistant Store Manager - 2948
$14 - $17 per hourCash America Pawn
Overview Retail Assistant Store Manager to join our Team! $14.00 to $17.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.89 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the 2nd day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle). The ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after 6 months of active, full-time service; additional vacation after 1 year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements). Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements). Employee discounts from day one of active employment. Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations/Customer Satisfaction, setting the tone for a customer-centric environment. The position analyzes store financial statements to ensure goals are met and commits to asset protection, promotes the business, and targets new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience. Responsibilities of an Assistant Store Manager This is a representative list of duties and is not all-inclusive; other duties may be assigned as needed. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers to meet FirstCash standards. Recruit top talent by sourcing candidates through prescribed channels. Open and close the store, including counting cash drawers and merchandise and ensuring procedures protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer store processes including inventory, loan management, merchandising, store systems, and reporting. Evaluate financial statements and drive profitability through communication and goal setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to maintain value and integrity of loans. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to align with the store’s mission and profit objectives. Remain up-to-date on product knowledge. Act as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting (as per laws). Must be willing and able to lift/carry up to 50 pounds. Demonstrated ability to effectively supervise others. Ability to work with firearms and become firearms certified. Employees may assist customers outside the building or retrieve products from exterior storage. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Should be able to work in multiple locations as business needs dictate. Flexible retail schedule including weekends and holidays. Assistant Store Managers will work 40+ hours per week (hours not guaranteed). Computer literate; able to operate POS systems and common office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills; cash handling experience required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during interview. Note: This description is not all-inclusive. Management may assign or change duties at any time. Arbitration agreement may be required. Payrates will not be below applicable local minimum wage.
- Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees apply.
- * FirstCash 401K program available to employees 21 years or older.
- ** Maximum base pay rate derived from applicant’s previous experience and skills.
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