Assistant Facilities Manager

Assistant Facilities Manager – JLLAs an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting-edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence.Coordinate and oversee daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, and building management systems to ensure optimal building performanceManage the complete work order lifecycle using AI-powered CMMS systems, from creation through completion and reporting, while optimizing resource allocation and response timesBuild and maintain strong relationships with clients, vendors, and cross-functional teams through effective communication, active listening, and collaborative problem-solvingSupport annual operating budget development and monthly variance reporting, ensuring accuracy in vendor invoice coding and timely payment processingConduct property tours and inspections, request proposals from contractors, and oversee all maintenance and repair activities in accordance with JLL and client procurement policiesMonitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to address challenges and exceed performance targetsSupport facility soft services including meeting preparation, conference room reservations, food services, and badging while delivering excellent customer serviceHigh School Diploma or equivalent educationMinimum 2 years of proven experience managing commercial facilities as a third-party provider, corporate facilities team, or consultantAt least 1 year of people management or supervisory experience in the facilities management industryDemonstrated experience using Computerized Maintenance Management Systems (CMMS) with ability to quickly adopt new technologies including AI-powered facility management toolsStrong knowledge of applicable financial and accounting principles as they apply to commercial property managementAbility to lift up to 30 pounds and perform physical property inspectionsExcellent written and verbal communication skills with the ability to effectively interact with diverse stakeholders, resolve conflicts diplomatically, and build consensusSchedule: M-F 8AM-5PMLocation: Indianapolis, INThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:55,300.00 – 78,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.On-site –Indianapolis, INIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay