Woodie's Wash Shack - Customer Service Associate

Job Description

Job Description

Join the Epic Team at Woodie's Wash Shack!

Now Hiring: Customer Service Associate – Ballantrae

Starting at $15.00 an hour + Incentive Programs

(Must be 18 years old or older)

Woodie’s Wash Shack is all about opportunity—to be a part of a team, build relationships with customers, and have fun in a vibrant, surf-culture-themed environment. With new locations on the horizon, Woodie’s is the perfect place to grow and pursue your career goals in a supportive and fun environment that celebrates success and encourages personal development. Join Us! And be a part of something EPIC!

What You Will Do:

Join our mission: To make a difference in the lives of others by providing an oasis of EPIC amounts of courtesy, clean, fun, and opportunity!

• Engage in customer service excellence, recommending memberships and services that meet their needs.
• Build trusting relationships with our customers, handling customers vehicles with care and ensuring their vehicles shine!
• Maintain site cleanliness and operational efficiency of our location including routinely restocking offered amenities and facility upkeep.
• Load and align customers’ vehicles into the car wash tunnel, ensuring proper equipment retraction and supervision of vehicle safety and security.
• Ensure compliance with all health, safety, and security protocols including appearance expectations.

Who You Are:

• Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions.
• An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers.
• An always-smiling person who takes pride in their work and strives for excellence in every task.
• High-energy team player who is eager to meet objectives and support their team members.
• Upon receiving an offer, selected candidates must undergo a pre-hire background check.

What Motivates Our Team:

• Competitive pay starts at $15.00 per hour with additional earning potential through incentive programs. Our top performers are making on average an extra $5-$10/hour right now!
• Flexible scheduling to accommodate your lifestyle.
• Extensive training and development opportunities, encouraging career growth—many of our leaders started as CSAs!
• Full suite of benefits including medical, dental, and vision insurance, 401(k) programs available, paid time off accrual starting day one, and more!
• Enjoy free car washes weekly and participate in team events that celebrate our culture and success.

Travel requirements:

This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary and would normally equate to less than 10% of the employee’s time.

Physical demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employees are regularly required to stand and/or walk for long periods of time. Employees are frequently required to stoop, kneel, crouch, or crawl. They must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception.

Ready to Ride the Wave? Apply now and discover a career full of opportunities at Woodie's Wash Shack. Your journey to an exciting future starts here!

Apply Today: CAREERS - Woodie's Wash Shack (woodieswash.com)

Woodie's Wash Shack is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We participate in the E-Verify system nationwide.