Desktop EUC L1
Iron Systems
Responsibilities Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation. Ensure that each desktop device is installed with the appropriate desktop image. Manage desktop device (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements. Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team is available (e.g., for MI calls). Requirements Knowledge and experience on the Windows 7 OS Good to have knowledge in AD and smart hands and feet support. Good to have—knowledge and experience of supporting MAC devices and tablets Experience with Service management tool – ex – Service now Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management Associate degree (A.A.) or equivalent from a three‑year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. #J-18808-Ljbffr Iron Systems
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- ...IT. Key Responsibilities Support the user community daily. Support corporate applications; internal local and remote corporate desktops and laptops, remote and traveling users, email, and system access. Update tickets in the help desk tracking system. Utilize excellent...SuggestedWork at officeLocal areaRemote workMonday to FridayRotating shiftWeekend workDay shift
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$68.5k - $127k
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- ...customer satisfaction. Certifications : Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate (preferred but not required). BILINGUAL IN ENGLISH AND SPANISH IS A REQUIREMENT OF THIS POSITION Physical...Local areaRemote workNight shiftWeekend work
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- Solü Technology Partners seeks a Tier 2 End User Support specialist to enable the client workforce in a hybrid environment. You will provide on-site and walk-up support, handling devices and software across multiple Phoenix facilities. Strong focus on customer experience...
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$80k - $105k
...Science with at least 5 years of experience in .NET Framework, C#, and ASP.NET MVC. Responsibilities include developing and maintaining desktop and web applications, designing databases, and liaising with customers. The salary ranges from $80,000 to $105,000 annually, with a...- Iron Systems, Inc is seeking a desktop support specialist to manage incidents, IMAC and desk-side services, and remote management for Windows-based desktop devices across the organization. The role covers hardware/software maintenance, security monitoring, and VIP on-site...Remote job
- ...Financial Group in Tempe, AZ is seeking a Support Technician to join our hybrid IT team. You will handle daily user support, manage desktops/laptops, and assist with corporate applications and ticketing processes. The ideal candidate has 3-5 years in IT helpdesk, strong...Work at office
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- Job TitleWindowsWindows 11 OS installation and troubleshootingWorked on Windows AD and familiar with AD conceptsUnderstanding of DL, Functional Mailbox & mailbox PermissionsImage management includes Intune/SCCM Imaging, OS deployment & SW packagesProvide and deploy Microsoft...
ClifyX
Tempe, AZ4 days ago - Job Title Windows Windows 11 OS installation and troubleshooting Worked on Windows AD and familiar with AD concepts Understanding of DL, Functional Mailbox & mailbox Permissions Image management includes Intune/SCCM Imaging, OS deployment & SW packages ...
ClifyX
Tempe, AZ4 days ago - Sky Systems, Inc. (SkySys) is seeking an L1 + AV Technician for onsite support in Tempe, Arizona. The technician will handle troubleshooting for desktops, AV systems, and basic network checks, while managing conference room operations and vendor coordination. Candidates...Long term contract
$1,000 per month
...the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. #L1-EM1Additional Information:While this description is intended to be an accurate reflection of the position’s requirements, it in no way...Full timeLocal area$20.6 - $31.62 per hour
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