Director of Product (Content Intelligence & Growth)

• We’re hiring a Director of Content Intelligence & Supply to own knowing our UGC corpus and growing it as an asset
• This is a new role, and it comes at a moment when content has become central to our strategy: the UGC corpus powers our consumer products and feeds search and discovery
• You’ll bring content intelligence and content supply under one point of leadership—connecting what we know about the corpus (classification, metadata, quality, gaps) with the decisions about how we grow it
• Today those efforts run in different parts of the org; your job is to run them as one portfolio with one roadmap
• We build products that turn information into understanding, grounded in trusted human-created sources—and we own the data structure and intelligence that make a corpus this large useful
• This role reports to the Chief Product Officer
• You’ll inherit an established team—a content understanding program with its own charter and dedicated engineering squad, and a UGC supply squad that owns the end-to-end contributor experience—with room to shape the org’s direction, structure, and future growth
• We’re looking for a product leader with real data fluency: probably not a traditional consumer product manager, but someone with a foot in the data science world—as comfortable interrogating a classification model as running a product review—who gets excited about turning a 400-million-document UGC corpus into a strategic asset
• Own the content understanding roadmap: classification, enrichment, metadata, and quality across the UGC corpus
• Drive corpus gap analysis: where the corpus is deep, where it’s thin, and how user-generated and partner content behave differently
• Make the corpus legible—to our own products (search, discovery, recommendations) and to the teams and systems that build on it
• Set direction for classification and corpus-analysis work with credibility, in close partnership with applied ML, engineering, and data science teams
• Own UGC supply end to end: uploads, conversions, and the supply-side user experience. The people who add content to our platforms are your customer
• Unify content acquisition strategy: set priorities across user-generated supply, partnerships, and other related programs that today run independently—coordinating the strategy while execution stays with the teams closest to it
• Connect supply to demand: partner with the consumer product orgs so the corpus grows where it creates the most value for readers, learners, and subscribers
• Own the AI product foundation of our UGC corpus: segmentation, sampling, corpus description, and the metadata and retrieval capabilities. The scope is the UGC corpus only: content in our premium catalogs is not part of it
• Partner with business development on evolving corpus intelligence needs
• Lead senior product leaders and an established program with its own charter, engineering squads, and embedded analysts
• Step into a team with strong people already in seat: earn trust quickly, raise the bar, and multiply the leaders around you
• Operate as a peer among directors and VPs: represent content strategy in executive conversations with clarity and confidence, and connect corpus decisions to business outcomes

Benefits

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
• 12 weeks paid parental leave
• Short-term/long-term disability plans
• 401k/RSP matching
• Tuition Reimbursement
• Learning & Development programs
• Quarterly stipend for Wellness, Connectivity & Comfort
• Mental Health support & resources
• Free subscription to Scribd + gift memberships for friends & family
• Referral Bonuses
• Book Benefit
• Sabbaticals
• Company wide events
• Team engagement budgets
• Vacation & Personal Days
• Paid Holidays (+ winter break)
• Flexible Sick Time
• Volunteer Day
• Company-wide Diversity, Equity, & Inclusion programs

Requirements

• Experience with content licensing or B2B data products is a plusDepth
• Depth in data-heavy product domains: ML/AI-powered products, search, recommendations, content platforms, or marketplaces
• Strong communication and cross-functional leadership: comfortable operating with executives and setting priorities across teams you don’t manage
• Familiarity with common data structures around the use of content for AI training
• 10+ years of product management experience, including 4+ years leading product teams or senior PMs
• Genuine data fluency—you can credibly direct classification and corpus-analysis work and partner with applied ML and data science teams as an equal, even if you don’t build the models yourself
• A strategic operator who connects content decisions to business outcomes—licensing revenue, product quality, growth—and can hold a portfolio-level roadmap
• Experience with supply-side or two-sided product dynamics: creators, contributors, sellers, or content acquisition