Community Disaster Program Manager

Job Description Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that’s bigger than all of us. As you care for others, you are cared for with competitive compensation and benefits. Job Overview The position is not eligible for relocation assistance. The candidate must reside in Parker or Johnson County. As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in the assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. Key Responsibilities Empower volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region. Lead the program: Implement either disaster cycle services activities within the assigned geographic area or specific functional activities within the region. Mission capacity building: Develop and support disaster volunteers who are the primary workforce and representative of the communities they serve, both culturally and linguistically. Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Engage community: Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies. Manage in a matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers. Know your communities: Act as the Red Cross disaster subject‑matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Ready to respond: Initiate and coordinate disaster relief operations in the assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. Build relationships with diverse communities: Identify, build trust in, and increase access to disaster services in diverse, historically underserved communities. Minimum Qualifications Education: Bachelor’s degree required, or equivalent combination of education and related experience. Experience: Minimum 5 years of related experience building, mobilizing, leading and developing volunteer teams to execute a social services program or service. Valid driver’s license and a clean MVR. Required Skills and Abilities Excellent interpersonal, verbal, and written communication skills. Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven record of collaboration with diverse groups and individuals representative of all demographics of the community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. Ability to work outside of regular duty hours, including nights and weekends. Residency Requirements Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. Regional positions: Regional leadership and functional employees are expected to work daily within their region’s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment will consist of moderate noise (e.g. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Preferred Qualifications Networking in the community. Community mobilization. Connected to those communities. Mobilize volunteers. Experience with working with and leading volunteers. Can work independently and can demonstrate that in past industry. Resilient. Bilingual English/Spanish. Benefits Medical, dental and vision plans. Health Spending Accounts & Flexible Spending Accounts. PTO: Starting at 15 days a year; based on FLSA status and tenure. Holidays: 11 paid holidays comprised of six core holidays and five floating holidays. 401K with 6% match. Paid Family Leave. Employee Assistance. Disability and insurance: short‑term and long‑term. Service awards and recognition. Benefits long-term plan and paid paid holidays, 401(k), relocation assistance are available to eligible employees. Equal Opportunity Employment statement: The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. #J-18808-Ljbffr