Automotive Service Advisor
Ray Chevrolet
Service Advisor Position
The Ray Auto Group in Fox Lake is seeking organized and detailed Service Advisors at our Chevrolet and Chrysler Dodge Jeep Ram Stores.
Service Advisor Responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Positive attitude
- High volume mentality
- CSI focused
- Service Advisor, Dealership, Automotive Knowledge: 1 year
Vacancy posted more than 2 months ago
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