Overnight House Monitor

Job Description

Job Description

The Mother Susan Anderson Mission Home, a women's shelter operated by Soul Saving Station for Every Nation Saratoga Springs, is seeking a compassionate, dependable, and attentive Overnight House Monitor to support residents during evening and overnight hours.

This role is essential to maintaining a safe, calm, and structured environment. The Overnight House Monitor provides supervision, support, and accountability while helping ensure the safety and well-being of residents throughout the night.

This position is ideal for someone with strong observation skills, sound judgment, and a desire to make a meaningful difference in the lives of women in transition.

Responsibilities

• Monitor resident activity and maintain a safe, secure environment during overnight hours
• Conduct routine facility walkthroughs and safety checks
• Ensure compliance with house rules, expectations, and shelter policies
• Respond appropriately to resident concerns, incidents, and emergencies
• Utilize conflict resolution and de-escalation techniques when needed
• Document incidents, observations, and shift activity accurately and thoroughly
• Communicate important information during shift changes to ensure continuity of care
• Maintain professional boundaries while treating residents with dignity and respect
• Support a calm, structured, and trauma-informed environment

Qualifications

• High level of reliability, professionalism, and personal accountability
• Strong communication and interpersonal skills
• Ability to remain calm and make sound decisions during emergencies or challenging situations
• Strong observation, documentation, and problem-solving abilities
• Ability to work independently during overnight hours
• Experience in shelters, residential programs, human services, behavioral health, security, or related fields preferred but not required
• Experience with conflict resolution and de-escalation techniques is a plus

Ideal Candidate

You are someone who:

• Provides a calm and steady presence
• Is dependable and highly responsible
• Balances compassion with accountability
• Notices details and responds appropriately to concerns
• Works well independently while supporting a team environment
• Is committed to creating a safe and respectful atmosphere for residents

Schedule

• Part-Time
• Overnight shifts
• Evening and weekend availability required
• Schedule flexibility based on shelter needs

Why Join Us

• Meaningful work that directly impacts lives
• Supportive and mission-driven environment
• Opportunity to provide stability and safety for women in transition
• Collaborative team focused on compassion, respect, and service